I called to cancel my service because of a move and they told me it was a $450 contract cancellation feel. I asked why they never told me at the beginning and he said it is in the contract. When I said, "Don't you think they should have told me that when I signed up?", he replied, "Well if a sale person was to say that he would risk loosing the sale and they are paid on commission"!!
After using ADT for 5 years we moved. I called to cancel service they gave me a difficult time. When I moved out the service was still on. They told me that they would cancel automatic withdrawal from my account but they DID NOT. When I inquired about new service they lied regarding the contract and fees associated with the contract. Very BAD company!!! So sad that you cannot even trust a security company to be a trustworthy company. Fraudulent practices. Had to call bank to put a stop notice.
ADT Security System Reviews
I called to cancel my service because of a move and they told me it was a $450 contract cancellation feel. I asked why they never told me at the beginning and he said it is in the contract. When I said, "Don't you think they should have told me that when I signed up?", he replied, "Well if a sale person was to say that he would risk loosing the sale and they are paid on commission"!!
After using ADT for 5 years we moved. I called to cancel service they gave me a difficult time. When I moved out the service was still on. They told me that they would cancel automatic withdrawal from my account but they DID NOT. When I inquired about new service they lied regarding the contract and fees associated with the contract. Very BAD company!!! So sad that you cannot even trust a security company to be a trustworthy company. Fraudulent practices. Had to call bank to put a stop notice.