Siobhan O’Neill is an Extreme Remissness Master Who Misdiagnosed and Neglected Pet to Die
Our pet died as a consequence of Siobhan O’Neill’s master negligence, misdiagnosis (misdiagnosis is a direct result of negligence of course) and extremely unprofessional behaviors.
Internal medicine vet Siobhan O’Neill is the vet whose mind and soul is in outer space. She never noticed any warning numbers on the blood test. Precisely, she likely never even read the blood test result. But simply based on the symptoms of vomiting and diarrhea, she thinks it is some stomach issue. But blood test tells more severe stories!!! She never read it to know it!! Of course for her absence of mind, the simpler the case, the better for her.
She never pays attention, she never even inform pet owner things in details.
Even at the critical moment of whether the pet has cancer or something more mediocre, she didn’t inform the pet owner on time about the lab test result, not even a call to explain important things in detail and laid out detailed treatment plan. The pet owner was left unclear what happens next to the pet: what needs to be done next; what is the short and long term treatment plans!
Siobhan O’Neill’s douche facts:
1. She said if the pet is not responding to the treatment, then we need to change treatment plan:
When I told her several times I am highly concerned my pet’s condition and it seems the treatment is not working, she never changed the treatment plan or even showed any concern about it. She’d slowly respond with an email 1-2 days later, never a phone call, then briefly said something in theory and done. How ridiculous is this!
2. At the moment I told her the pet is still losing weight, she told me let’s check weight in two weeks and see if the medication is working or not (while the pet is losing weight and the medication is not working; therefore why wait two weeks). This is how insanely absurd and unexplainable Siobhan O’Neill is.
3. No matter how concerned you are and how much crisis there is, she acted like your pet is only having a cancer. Bet she rarely even look into the pet to gauge or concern about the real condition.
Now I start feeling I am overly concerned about my pet. After all the so-call “expert” is not concerned at all. So I told myself to be easy and this seriously delayed the treatment plan and survival of my pet!!
However I still sensed I have to take the pet away from her knowing the fate of the pet is perdition under Siobhan O’Neill’s hand. But still the delay and damage have been cost due to Siobhan O’Neill’s misdiagnosis and negligence and her unreasonable remissness.
What is even more ridiculous and amazing, there are a few problems she diagnosed herself and then completely forget! She never did further exam or treatment on the pet. When two months after the pet has died, I went back to her to question the problems she diagnosed earlier and ask if they have been excluded already. She told me it is not and should be examed. Can you believe that the pet owner needs to remind a vet who forgot what needs to be checked-up. She then asked if I’d like to schedule an appointment. To remember my pet’s issue is difficult for her but if I reminded her, it is easy for her to just schedule an appointment and swipe the card, right? It is all about easy money.
Siobhan O’Neill, karma is waiting on you. What you have done will be remembered and known by many many people (not just pet owner or related). All vets think they can do anything they want because they can hide it. We’ll see. Karma will take good care of you.
Ps not just Siobhan O’Neill, this entire hospital practice remissness, negligence and mediocreness on a daily basis. They don’t have chart, an ER vet didn’t even fill out a medical record after seeing the patient. They forget problems they diagnosed themselves and left pet in jeopardy. When the pet is rapidly declining, they ignore the pet owner’s words. No matter how urgent the pet’s situation is, they treated it like nothing worse than a cold or cough. A front desk (an older very tall, skinny male with quite long horse face) is supposed to call another hospital for medical record at 8am but he was there chatting and joking, completely ignoring the pet owner standing in front of him by purpose.
Why would all these happen? Because this is a very mediocre hospital performing remissness and negligence as part of their standard practice.
This place has unethical, incompetent business practices and no bedside manners, money seems to be their number one priority. In emergencies, veterinarians should have an ethical responsibility to provide essential services for our pets to SAVE LIVES and relieve suffering, there’s also a humanness that should be displayed. This complaint is against: Isabelle at the Front Desk and Dr. Erich Stumpp.
My sister and I are still upset by these people at Advanced Critical Care, City of Angels in Culver City, CA. We dealt with “Isabelle” at the Front Desk and Dr. Erich Stumpp, DVM and would advise all Pet Parents and Animal Lovers not to bring their pets here if you want them to continue living.
Our over the telephone conversations and in person experience was quite different to say the least. In person, they were not genuine, heartless and cold-blooded people, misrepresentation and deceit. They need to be reported and never touch another animal! Our beloved Rusty, was a handsome feline, deep orange / brownish tabby with a bullseye coat, hazel eyes, friendly, lovable, beautiful and so sweet, died at this place on June 5, 2014 at around 4am. We are beside ourselves and trying to cope. I personally called this place and spoke to “Isabelle” at least 3 times over the telephone prior to arriving with questions of concern. There were things that transpired during the time we were there that were inappropriate and information that should have been revealed over the telephone prior to us coming.
Rusty, healthy, young feline with no history of health issues, was breathing differently than normal (heavy, but in a content mode), they knew that before we got there. When we arrived, Rusty was still breathing & living, my sister handed him over and a minute later someone (male) came from the back to the front, opened a door and said “the cat is not breathing” and he walked back in the door where he came out. Immediately after that, Isabelle at the front desk said, “well, if you want us to resuscitate him that will be $500”. I COULD NOT BELIEVE THEY WANTED MONEY RIGHT IN BETWEEN THE TIME RUSTY NEEDED TO BE SAVED!
They would not revive him until a transaction took place. Do you know how many seconds off that was? And they waited until the receipt printed and I had to sign it and then “Isabelle’ went back to try to revive him after they got their money? How come she did not tell me over the telephone prior to our arrival that if Rusty needs to be revived, that would be an additional $500? I would have been ok with that if communicated ahead of time instead of waiting for that situation to happen and then tell me during a critical moment!
Also, Isabelle mentioned, after we arrived, that transporting cats can make them have anxiety attacks and go into cardiac arrest quickly. Now why would she say this? This was said AFTER they took the $500 to revive our beloved Rusty and during the 30 minutes they were working on him? So inappropriate on many levels! Had I known that information when we had 3 conversations prior to arriving, I would not have transported him there. My sister and I feel horrible because of the outcome. We were only trying to help Rusty get better and look at what happened to him, he must have been scared and there were other options and we picked these people because they were referred by another trusted Vet and the closets to our house.
Rusty didn’t deserve to die needlessly. He was only a year and a half old. The doctor was arrogant, no emotion whatsoever and didn’t care to have the best interest of his patient. There were no options he provided as to what we could do to try and save Rusty. It was if him dying was the only option and neither my sister or I wanted to make that call. The Doctor clearly admitted that he got Rusty’s heart working and claimed that it went back out. How do any of us Pet Parents know what really goes on behind closed doors with this animal hospitals? We have no clue if these people are doing right by our pets.
Also, after we left there to go home, my sister gets a call from “Isabelle” saying that they wanted to refund us almost 50% off the entire bill with no explanation. There was no written documentation on the cause of death nor did they offer us to find out. They gave me a bogus final receipt that said “cremation” on it. We didn’t ask for cremation, there was no discussion of how we would handle his remains, they took it upon themselves to do this and had us pay for it? All this tells me is that they didn’t do all they could to save our beloved Rusty. Sounds like some fake guilt trip to me on their part. These people need to go out of business because they have no regard for life.
Advanced Critical Care Reviews
Siobhan O’Neill is an Extreme Remissness Master Who Misdiagnosed and Neglected Pet to Die
Our pet died as a consequence of Siobhan O’Neill’s master negligence, misdiagnosis (misdiagnosis is a direct result of negligence of course) and extremely unprofessional behaviors.
Internal medicine vet Siobhan O’Neill is the vet whose mind and soul is in outer space. She never noticed any warning numbers on the blood test. Precisely, she likely never even read the blood test result. But simply based on the symptoms of vomiting and diarrhea, she thinks it is some stomach issue. But blood test tells more severe stories!!! She never read it to know it!! Of course for her absence of mind, the simpler the case, the better for her.
She never pays attention, she never even inform pet owner things in details.
Even at the critical moment of whether the pet has cancer or something more mediocre, she didn’t inform the pet owner on time about the lab test result, not even a call to explain important things in detail and laid out detailed treatment plan. The pet owner was left unclear what happens next to the pet: what needs to be done next; what is the short and long term treatment plans!
Siobhan O’Neill’s douche facts:
1. She said if the pet is not responding to the treatment, then we need to change treatment plan:
When I told her several times I am highly concerned my pet’s condition and it seems the treatment is not working, she never changed the treatment plan or even showed any concern about it. She’d slowly respond with an email 1-2 days later, never a phone call, then briefly said something in theory and done. How ridiculous is this!
2. At the moment I told her the pet is still losing weight, she told me let’s check weight in two weeks and see if the medication is working or not (while the pet is losing weight and the medication is not working; therefore why wait two weeks). This is how insanely absurd and unexplainable Siobhan O’Neill is.
3. No matter how concerned you are and how much crisis there is, she acted like your pet is only having a cancer. Bet she rarely even look into the pet to gauge or concern about the real condition.
Now I start feeling I am overly concerned about my pet. After all the so-call “expert” is not concerned at all. So I told myself to be easy and this seriously delayed the treatment plan and survival of my pet!!
However I still sensed I have to take the pet away from her knowing the fate of the pet is perdition under Siobhan O’Neill’s hand. But still the delay and damage have been cost due to Siobhan O’Neill’s misdiagnosis and negligence and her unreasonable remissness.
What is even more ridiculous and amazing, there are a few problems she diagnosed herself and then completely forget! She never did further exam or treatment on the pet. When two months after the pet has died, I went back to her to question the problems she diagnosed earlier and ask if they have been excluded already. She told me it is not and should be examed. Can you believe that the pet owner needs to remind a vet who forgot what needs to be checked-up. She then asked if I’d like to schedule an appointment. To remember my pet’s issue is difficult for her but if I reminded her, it is easy for her to just schedule an appointment and swipe the card, right? It is all about easy money.
Siobhan O’Neill, karma is waiting on you. What you have done will be remembered and known by many many people (not just pet owner or related). All vets think they can do anything they want because they can hide it. We’ll see. Karma will take good care of you.
Ps not just Siobhan O’Neill, this entire hospital practice remissness, negligence and mediocreness on a daily basis. They don’t have chart, an ER vet didn’t even fill out a medical record after seeing the patient. They forget problems they diagnosed themselves and left pet in jeopardy. When the pet is rapidly declining, they ignore the pet owner’s words. No matter how urgent the pet’s situation is, they treated it like nothing worse than a cold or cough. A front desk (an older very tall, skinny male with quite long horse face) is supposed to call another hospital for medical record at 8am but he was there chatting and joking, completely ignoring the pet owner standing in front of him by purpose.
Why would all these happen? Because this is a very mediocre hospital performing remissness and negligence as part of their standard practice.
This place has unethical, incompetent business practices and no bedside manners, money seems to be their number one priority. In emergencies, veterinarians should have an ethical responsibility to provide essential services for our pets to SAVE LIVES and relieve suffering, there’s also a humanness that should be displayed. This complaint is against: Isabelle at the Front Desk and Dr. Erich Stumpp.
My sister and I are still upset by these people at Advanced Critical Care, City of Angels in Culver City, CA. We dealt with “Isabelle” at the Front Desk and Dr. Erich Stumpp, DVM and would advise all Pet Parents and Animal Lovers not to bring their pets here if you want them to continue living.
Our over the telephone conversations and in person experience was quite different to say the least. In person, they were not genuine, heartless and cold-blooded people, misrepresentation and deceit. They need to be reported and never touch another animal! Our beloved Rusty, was a handsome feline, deep orange / brownish tabby with a bullseye coat, hazel eyes, friendly, lovable, beautiful and so sweet, died at this place on June 5, 2014 at around 4am. We are beside ourselves and trying to cope. I personally called this place and spoke to “Isabelle” at least 3 times over the telephone prior to arriving with questions of concern. There were things that transpired during the time we were there that were inappropriate and information that should have been revealed over the telephone prior to us coming.
Rusty, healthy, young feline with no history of health issues, was breathing differently than normal (heavy, but in a content mode), they knew that before we got there. When we arrived, Rusty was still breathing & living, my sister handed him over and a minute later someone (male) came from the back to the front, opened a door and said “the cat is not breathing” and he walked back in the door where he came out. Immediately after that, Isabelle at the front desk said, “well, if you want us to resuscitate him that will be $500”. I COULD NOT BELIEVE THEY WANTED MONEY RIGHT IN BETWEEN THE TIME RUSTY NEEDED TO BE SAVED!
They would not revive him until a transaction took place. Do you know how many seconds off that was? And they waited until the receipt printed and I had to sign it and then “Isabelle’ went back to try to revive him after they got their money? How come she did not tell me over the telephone prior to our arrival that if Rusty needs to be revived, that would be an additional $500? I would have been ok with that if communicated ahead of time instead of waiting for that situation to happen and then tell me during a critical moment!
Also, Isabelle mentioned, after we arrived, that transporting cats can make them have anxiety attacks and go into cardiac arrest quickly. Now why would she say this? This was said AFTER they took the $500 to revive our beloved Rusty and during the 30 minutes they were working on him? So inappropriate on many levels! Had I known that information when we had 3 conversations prior to arriving, I would not have transported him there. My sister and I feel horrible because of the outcome. We were only trying to help Rusty get better and look at what happened to him, he must have been scared and there were other options and we picked these people because they were referred by another trusted Vet and the closets to our house.
Rusty didn’t deserve to die needlessly. He was only a year and a half old. The doctor was arrogant, no emotion whatsoever and didn’t care to have the best interest of his patient. There were no options he provided as to what we could do to try and save Rusty. It was if him dying was the only option and neither my sister or I wanted to make that call. The Doctor clearly admitted that he got Rusty’s heart working and claimed that it went back out. How do any of us Pet Parents know what really goes on behind closed doors with this animal hospitals? We have no clue if these people are doing right by our pets.
Also, after we left there to go home, my sister gets a call from “Isabelle” saying that they wanted to refund us almost 50% off the entire bill with no explanation. There was no written documentation on the cause of death nor did they offer us to find out. They gave me a bogus final receipt that said “cremation” on it. We didn’t ask for cremation, there was no discussion of how we would handle his remains, they took it upon themselves to do this and had us pay for it? All this tells me is that they didn’t do all they could to save our beloved Rusty. Sounds like some fake guilt trip to me on their part. These people need to go out of business because they have no regard for life.