We are fed up with Rossi's blatant lies and lack of service! After the first month the cleaning declined drastically. Rossi had a great sales presentation with all the bells and whistles making us believe he would provide an excellent service. He stated his employees are thoroughly trained in all aspects of cleaning and that he pays his people higher than the industry standard. Advanced started out with three employees to clean our facility but after a month we noticed there was only one employee. Our building was quickly becoming filthy and neglected. When we talked to the one employee in charge of cleaning our facility it became apparent she was lost and had no formal training. Our Office Manager was so frustrated she stayed late to train this employee and realized it was too much for one person to clean effectively.
Rossi continued to tell us he had it handled however it has been several months and nothing has changed.
It has actually got worse. This morning we had a staff meeting and the consensus was unanimous that this is the worst service we have ever experienced. We have had enough of Advanced Cleaning Professional's lies and shenanigans. Rossi made us believe he had a warehouse and office when in fact he runs his business out of a P.O.Box. This was another one of his many deceptions.
Rossi we hope this makes you realize you cannot just blatantly lie to your customers and neglect their service. We strongly advise anyone entertaining Advanced Cleaning Professionals to be forewarned of the nightmare we have been going through. We are done dealing with Rossi and are canceling our service with them.
Advanced Professional Cleaning Reviews
We are fed up with Rossi's blatant lies and lack of service! After the first month the cleaning declined drastically. Rossi had a great sales presentation with all the bells and whistles making us believe he would provide an excellent service. He stated his employees are thoroughly trained in all aspects of cleaning and that he pays his people higher than the industry standard. Advanced started out with three employees to clean our facility but after a month we noticed there was only one employee. Our building was quickly becoming filthy and neglected. When we talked to the one employee in charge of cleaning our facility it became apparent she was lost and had no formal training. Our Office Manager was so frustrated she stayed late to train this employee and realized it was too much for one person to clean effectively.
Rossi continued to tell us he had it handled however it has been several months and nothing has changed.
It has actually got worse. This morning we had a staff meeting and the consensus was unanimous that this is the worst service we have ever experienced. We have had enough of Advanced Cleaning Professional's lies and shenanigans. Rossi made us believe he had a warehouse and office when in fact he runs his business out of a P.O.Box. This was another one of his many deceptions.
Rossi we hope this makes you realize you cannot just blatantly lie to your customers and neglect their service. We strongly advise anyone entertaining Advanced Cleaning Professionals to be forewarned of the nightmare we have been going through. We are done dealing with Rossi and are canceling our service with them.