We purchased a 2014 KIA OPTIMA or at least we thought we did on February 23, 2014. On March 21, 2014 just shy of THIRTY DAYS, we received a telephone call stating that the dealership could not get the automobile financed? The dealership (ALLSTAR KIA OF SAN BERNADINO), knew what our credit scores were as they pulled our credit the same day!
The dealership allowed us to each become emotionally attached to the vehicle amongst our family, friends and neighbors only to suffer the embarrasment of having to return the vehicle back to the dealer. We had received telephone calls congratulating us for purchasing the Optima and also for becoming a part of the KIA family and are still, after the fact, are receiving telephone calls since the vehicle has been returned. The Dealer also phised out our credit to numerous banks resulting in 15 inquieries DROPPING EACH OF OUR CREDIT SCORES DOWN BY 105 POINTS!!!
NOW OUR HARD EARBED CREDIT IS RUINED. Why?? The dealer gave us the percentage rate, the monthly amount of the payments and the car! WHY WOULD THEY DO THIS to CUSTOMERS AND HOW LONG HAVE THEY BEEN DOING THIS TO CUSTOMERS. DAMAGING A CUSTOMERS CREDIT IS UNACCEPTABLE!! There is strenghth in numbers, lets start a classaction lawsuit, lets not stand for such deceptive practices anymore!!!"
ALLSTAR KIA OF SAN BERNDINO, CA Reviews
We purchased a 2014 KIA OPTIMA or at least we thought we did on February 23, 2014. On March 21, 2014 just shy of THIRTY DAYS, we received a telephone call stating that the dealership could not get the automobile financed? The dealership (ALLSTAR KIA OF SAN BERNADINO), knew what our credit scores were as they pulled our credit the same day!
The dealership allowed us to each become emotionally attached to the vehicle amongst our family, friends and neighbors only to suffer the embarrasment of having to return the vehicle back to the dealer. We had received telephone calls congratulating us for purchasing the Optima and also for becoming a part of the KIA family and are still, after the fact, are receiving telephone calls since the vehicle has been returned. The Dealer also phised out our credit to numerous banks resulting in 15 inquieries DROPPING EACH OF OUR CREDIT SCORES DOWN BY 105 POINTS!!!
NOW OUR HARD EARBED CREDIT IS RUINED. Why?? The dealer gave us the percentage rate, the monthly amount of the payments and the car! WHY WOULD THEY DO THIS to CUSTOMERS AND HOW LONG HAVE THEY BEEN DOING THIS TO CUSTOMERS. DAMAGING A CUSTOMERS CREDIT IS UNACCEPTABLE!! There is strenghth in numbers, lets start a classaction lawsuit, lets not stand for such deceptive practices anymore!!!"