Ambit Energy Holdings, LLC


Country United States
State Texas
City Dallas
Address 1801 N Lamar St Ste 200
Phone 877-282-6248
Website www.ambitenergy.com/

Ambit Energy Holdings, LLC Reviews

  • Jun 25, 2015

I have been an Ambit natural gas customer for nine years and for most part very satisfied with their service and pricing. My account was auto-renewed on a yearly basis which was just fine with me. But now thay changed their practice from auto-renew to a system where you have to take the time to let them them know whether you would like to renew or not. Since I did not, I was placed on thier "Market Pricing" which increased my price per therm from $.3716/therm to $1.035! When I called the comany to be placed back on renewal. I asked for an adjustment the the outragious price I was charged. They refused to do so. I then told them that I no longer wanted to do business with them and to switch me back to Nicor Gas. They said they could do it, but it may take up to two billing cycles. Two more months at over $1.00/term! No thanks, I postponed the cancellation and reported the to them to the Illinois Commerce Commision. Beware of their practices!

  • Jul 14, 2014

My girlfriend signed up with Ambit Energy to be a sales representative and then found out about how bad their service really is. Within 72 hours of signing, she contacted them to cancel and have the money refunded. She has talked to them on multiple occasions and they have been nothing but argumentative, rude and combative on the whole situation. Hours of her time have been wasted trying to have this situation resolved. When she did talk to someone, they would constantly interrupt her and would not listen to anything she had to say. They have absolutely no customer service. She has done everything that is stipulated by Texas Law to get the money refunded and they still refuse to give the refund. She has contacted them verbally over the phone and sent emails to notify them of non-intent to work for Ambit Energy so as to get the refund of the money they charged.

I Can't beilive how hard this situation has been for her to get her money back. Ambit Energy is one of the biggest scams that I have ever come across. Stay way clear if you value your money and time and DO NOT sign with them to be your electric service provider.

Write a Review about Ambit Energy Holdings, LLC