Bought a 2003 Honda accord from h&r auto motors in san antonio texas in house financing 3 months later h&r sold it to american credit acceptance. soon after i started having major car issues from transmission to electrical catalytic converter failure ,and i did get behind on my payment they told me at aca they would work with me and defure payments.they did not they repo the car. now how can i get it off my credit report i can not buy a car now with that negative report. i missed work trying to find a bus rought to my job and now have to walk 2 miles take 4 bus routes just to get to work.
American Credit Assistance called me on 2/19/15 with the classic robocall: "This is a very important message about your current credit card account....". They did not identify themselves initially so in an effort to identify them, I played along and provided a unique/bogus ss# and birthdate. I provided them with the number of a Mastercard gift card that had a zero balance (and just told them it had a high balance, high APR, etc).
I got through three levels of screeners including Lionel Foster, Robert Bristol and Celso Miller, the latter identifying himself as a "financial advisor". Once I realized who I was dealing with, I ended the call.
Yesterday I received a letter via US Mail from Capital One asking me to contact them to verify my social security number to complete my "application". I immediately pulled my credit report and on 2/19/15 three different credit card applications were opened in my name with three different companies, including Capital One. I called Capital One and the rep confirmed that the application was opened using the identical unique/bogus ss# and birth date I provided the telephone terrorists at American Credit Assistance.
I subsequently filed a police report for identity theft and am requesting a 7 year freeze on my credit report.
Hoping someone else might benefit from my experience.
I recently received a call from American Credit Assistance aka "ACA" stating that they would be able to assist me in lowering the interest rate on my rather substantial credit card debt. The first person that I talked to was Frank, representative 1177, who seemed to know quite a bite about my credit history, so he sounded very legitimate. His "Visa Qualifications" interested rate reduction speech was very convincing, as a result, I ended up giving him my credit card numbers and 3 digit security ID on the back as well. One slick thing that he also did was ask me to verfiy the 800 customer service number on the back, which gives them the openning to calling your bank.
Next I talked to Sally the Supervisor (rep #00214), who went into great detail describing the program to me. The alleged program would reduce my credit card rates from 8-13% interest down to between 0-2%, allowing me to pay off my cards in 1/4 or more the time. The agreement was that one of my cards would be charged $X,000, which would be covered by the amount of interest payments saved. They stated that if my rates were not reduced by these amounts within 60 days, I would receive a refund, to which I agreed.
I was then transferred to Samantha, who then proceeded to placed on the phone calls to the customer service departments at the various banks. She was unsuccess in getting any of the lenders to reduced my rates, but assured me that she would continue to work on my behalf until they achieved the rate reduction that they initially guaranteed.
While on the phone with Ann, things got fishy when I received an invoice for $X,000 on a UDA Secure Service form for me to sign by electronic signature and fax back to them. This was to approve payment for the debt reductions services that they were to provide. I don't have access to a fax, so I ask if I could sign the document and return it via email, to which they agreed. When they provided me with a gmail account, the warning lights really began to flash. I looked closely at the document and it stated on the side that there were not refunds allowed.
While talking, I attempted to look them up on the internet with no success. I was told the website was down. I asked why the gmail account - they said it was more secure. I asked for copies of the terms to which I was agreeing before I signed the document. They promised the written agreement but never produced it. With each question, I was transferred to some higher and higher level supervisor, beginning with Ms. Klein, who got very irrate in her tone and ending with some guy named Allen who I got into a shouting match with after he stated I was being charged the amount whether I liked it or not because I had been recorded verbally agreeing to the terms. I told him to do whatever he thought needed to be done, hung up and immediately called all of the credit card companies to cancel the existing account numbers as well as change my security codes for all. A short while later, I received another call from the Alan guy informing my that my file was being sent to legal who would take up their actions against me with the credit bureau. I wished him good luck.
In conclusion, I may have be caught in a vulerable moment, but none the less, these folks are very well rehearsed, highly believable and are no novices at this. Sally and Samantha were very friendly and compassionate, easy with creating a connection. When I refused to sign, the Klein lady and Allen really began to show their true colors with their harsh language (which didn't help with me throwing it right back at them). So BEWARE!!!! These folks are slick!!!
American Credit Acceptance, LLC Reviews
Bought a 2003 Honda accord from h&r auto motors in san antonio texas in house financing 3 months later h&r sold it to american credit acceptance. soon after i started having major car issues from transmission to electrical catalytic converter failure ,and i did get behind on my payment they told me at aca they would work with me and defure payments.they did not they repo the car. now how can i get it off my credit report i can not buy a car now with that negative report. i missed work trying to find a bus rought to my job and now have to walk 2 miles take 4 bus routes just to get to work.
American Credit Assistance called me on 2/19/15 with the classic robocall: "This is a very important message about your current credit card account....". They did not identify themselves initially so in an effort to identify them, I played along and provided a unique/bogus ss# and birthdate. I provided them with the number of a Mastercard gift card that had a zero balance (and just told them it had a high balance, high APR, etc).
I got through three levels of screeners including Lionel Foster, Robert Bristol and Celso Miller, the latter identifying himself as a "financial advisor". Once I realized who I was dealing with, I ended the call.
Yesterday I received a letter via US Mail from Capital One asking me to contact them to verify my social security number to complete my "application". I immediately pulled my credit report and on 2/19/15 three different credit card applications were opened in my name with three different companies, including Capital One. I called Capital One and the rep confirmed that the application was opened using the identical unique/bogus ss# and birth date I provided the telephone terrorists at American Credit Assistance.
I subsequently filed a police report for identity theft and am requesting a 7 year freeze on my credit report.
Hoping someone else might benefit from my experience.
I recently received a call from American Credit Assistance aka "ACA" stating that they would be able to assist me in lowering the interest rate on my rather substantial credit card debt. The first person that I talked to was Frank, representative 1177, who seemed to know quite a bite about my credit history, so he sounded very legitimate. His "Visa Qualifications" interested rate reduction speech was very convincing, as a result, I ended up giving him my credit card numbers and 3 digit security ID on the back as well. One slick thing that he also did was ask me to verfiy the 800 customer service number on the back, which gives them the openning to calling your bank.
Next I talked to Sally the Supervisor (rep #00214), who went into great detail describing the program to me. The alleged program would reduce my credit card rates from 8-13% interest down to between 0-2%, allowing me to pay off my cards in 1/4 or more the time. The agreement was that one of my cards would be charged $X,000, which would be covered by the amount of interest payments saved. They stated that if my rates were not reduced by these amounts within 60 days, I would receive a refund, to which I agreed.
I was then transferred to Samantha, who then proceeded to placed on the phone calls to the customer service departments at the various banks. She was unsuccess in getting any of the lenders to reduced my rates, but assured me that she would continue to work on my behalf until they achieved the rate reduction that they initially guaranteed.
While on the phone with Ann, things got fishy when I received an invoice for $X,000 on a UDA Secure Service form for me to sign by electronic signature and fax back to them. This was to approve payment for the debt reductions services that they were to provide. I don't have access to a fax, so I ask if I could sign the document and return it via email, to which they agreed. When they provided me with a gmail account, the warning lights really began to flash. I looked closely at the document and it stated on the side that there were not refunds allowed.
While talking, I attempted to look them up on the internet with no success. I was told the website was down. I asked why the gmail account - they said it was more secure. I asked for copies of the terms to which I was agreeing before I signed the document. They promised the written agreement but never produced it. With each question, I was transferred to some higher and higher level supervisor, beginning with Ms. Klein, who got very irrate in her tone and ending with some guy named Allen who I got into a shouting match with after he stated I was being charged the amount whether I liked it or not because I had been recorded verbally agreeing to the terms. I told him to do whatever he thought needed to be done, hung up and immediately called all of the credit card companies to cancel the existing account numbers as well as change my security codes for all. A short while later, I received another call from the Alan guy informing my that my file was being sent to legal who would take up their actions against me with the credit bureau. I wished him good luck.
In conclusion, I may have be caught in a vulerable moment, but none the less, these folks are very well rehearsed, highly believable and are no novices at this. Sally and Samantha were very friendly and compassionate, easy with creating a connection. When I refused to sign, the Klein lady and Allen really began to show their true colors with their harsh language (which didn't help with me throwing it right back at them). So BEWARE!!!! These folks are slick!!!