I am so glad I read the reviews "before" making a purchase of one of their antennas. Prior to making the purchase, I had a couple of questions I wanted answered and although their website states "reply in 24 hours or less", I have yet to receive a response (64+ hours later). I also sent a text to the number they list to contact for "urgent" requests and....yes, again no reply! I guess that was a blessing in disguise!
I ordered an omni-directional antenna from AntennaDeals.com and was shipped a cheaper model and they don't respond to any emails to answer my question about getting a refund credit or exchanging it. The antenna they sent also seems to be made from very poor quality materials. The claims they make on their website about customer satisfaction etc are completely false. DO NOT BUY from this company.
On January 05, 2014 I bought through the Internet an indoor antenna, Lava 600, for $34.95. Antenna Deals advertised that it's free shipping and 60-day unconditional money back guaranty if not satisfied. The antenna did not work in my area so I returned it on 01/28/2014 by Priority Mail with a tracking number, delivered on 01/31/2014. A cover letter and a copy of the receipt for the payment were included. Until today my credit card did not have the refund. When I called Antenna deals, their answering machne instructed to send an email for any inquiry. Mike Monroe who is, apparently, in charge of the emails, never responded within 48 hours as stated. I need your help because I think this is a rip-off and false advertising. Please help me recover my money as I am living with my social security benefits only and cannord afford another purchase.
This company is a pure rip off. I ordered the HD 2605 and they sent me the HD 2805. I Emailed them 10 times for an exchange with no answer. I also tried calling but their message always says phone support is not available at this time. They claim 150 mile range, That is a false promise. Do not buy from this company.
Antenna Deals Reviews
Almost got taken!
I am so glad I read the reviews "before" making a purchase of one of their antennas. Prior to making the purchase, I had a couple of questions I wanted answered and although their website states "reply in 24 hours or less", I have yet to receive a response (64+ hours later). I also sent a text to the number they list to contact for "urgent" requests and....yes, again no reply! I guess that was a blessing in disguise!
Ripoff
I ordered an omni-directional antenna from AntennaDeals.com and was shipped a cheaper model and they don't respond to any emails to answer my question about getting a refund credit or exchanging it. The antenna they sent also seems to be made from very poor quality materials. The claims they make on their website about customer satisfaction etc are completely false. DO NOT BUY from this company.
On January 05, 2014 I bought through the Internet an indoor antenna, Lava 600, for $34.95. Antenna Deals advertised that it's free shipping and 60-day unconditional money back guaranty if not satisfied. The antenna did not work in my area so I returned it on 01/28/2014 by Priority Mail with a tracking number, delivered on 01/31/2014. A cover letter and a copy of the receipt for the payment were included. Until today my credit card did not have the refund. When I called Antenna deals, their answering machne instructed to send an email for any inquiry. Mike Monroe who is, apparently, in charge of the emails, never responded within 48 hours as stated. I need your help because I think this is a rip-off and false advertising. Please help me recover my money as I am living with my social security benefits only and cannord afford another purchase.
Thank you very much for your help.
This company is a pure rip off. I ordered the HD 2605 and they sent me the HD 2805. I Emailed them 10 times for an exchange with no answer. I also tried calling but their message always says phone support is not available at this time. They claim 150 mile range, That is a false promise. Do not buy from this company.