I called The Appliance guy on Sunday because I am a diabetic and my refrigerator was full of insulin getting warm. My freezer was freezing but the refigerator was getting warm. The woman that answered the phone didn't even tell me her name or the service guy's name. She said she would check and call back. She told me someone would be out around noon. Then an hour later she called back and said he would be coming with a new born baby could he bring it in with him. When he came here he was driving a junky truck and not only his baby but his wife. What kind of business is this? He came in the kitchen and looked in the freezer said oh this is easy. He changed the thermostat in maybe ten minutes. I said how long will it take before I know if it is working. He said it will take 14 days to freeze before I will actually know what???? The fan inside the freezer has never shut off. I have called them for three days and they won't answer phone. Finally she answered and said she would tell him they would make it right. For me to call back in a 1/2 hr. I did she told me things to check . She said we will make it right. I will tell him. Never have got a call and he has never came 6 hrs. later. I tried to call and the voicemail pick up! This is no way to run a business. I should have said stop when they pulled up in that truck. Would not tell anyone to use them.
Appliance Guy Reviews
I called The Appliance guy on Sunday because I am a diabetic and my refrigerator was full of insulin getting warm. My freezer was freezing but the refigerator was getting warm. The woman that answered the phone didn't even tell me her name or the service guy's name. She said she would check and call back. She told me someone would be out around noon. Then an hour later she called back and said he would be coming with a new born baby could he bring it in with him. When he came here he was driving a junky truck and not only his baby but his wife. What kind of business is this? He came in the kitchen and looked in the freezer said oh this is easy. He changed the thermostat in maybe ten minutes. I said how long will it take before I know if it is working. He said it will take 14 days to freeze before I will actually know what???? The fan inside the freezer has never shut off. I have called them for three days and they won't answer phone. Finally she answered and said she would tell him they would make it right. For me to call back in a 1/2 hr. I did she told me things to check . She said we will make it right. I will tell him. Never have got a call and he has never came 6 hrs. later. I tried to call and the voicemail pick up! This is no way to run a business. I should have said stop when they pulled up in that truck. Would not tell anyone to use them.