Assured Auto Works


Country United States
State Bangladesh
City Melbourne
Address 4451 Enterprise Ct
Phone 1 321-610-7977
Website assuredautoworks.com

Assured Auto Works Reviews

  • Jul 21, 2014

Assured Auto Works is a criminal conspiracy to commit the fraud. While we all rely on a vehicle, most of us do not have the skills and expertise to make the necessary repairs on our car or to know when we are being defrauded by a mechanic. While I believe most of auto mechanics are reputable but Assured Auto Works, have demonstrated the worst service including 1. Vehicle vandalism occurring in at the repair shop, 2. Highly aggressive, abusive, dishonest mechanic/owner, 3. Negligent and deceptive business, practices, 4. Breach of a written or verbal contract, 5. The estimate was not provided.

On Monday 7th July I called Assured Auto Works to book my KIA Rio 2002 for repair/replacement of the clutch. An hour or two later the girl (Sara) has called back and I was told they were fully booked, and she has scheduled an appointment only for next Monday 14th July at 7:30 am. She has mentioned the price of $515.00 for repair/replacement. I agreed to pay. Then I have parked my car on the driveway right in front of my door and never have driven it during this week.

On Monday 14th July at 7:30 am. I delivered the vehicle to the workshop for repairs. The mechanic asked me for the key. I answered that would like to see the estimated. He said the girl will be late and the estimation will be then. He took the key and left the office. About ten minutes later he came out of the working area and said that the car will be ready at the end of the day and I do not have to stay here. If anything comes out he will telephone me. Well, it was about 8:00 am.

About two hours later the phone is ringing. The mechanic on the phone saying that a transmission is leaking and I have to replace it. I felt like I was getting ripped off, but still asked him how much will be all things. He replied that the tag will be much over $1000. 00. As I have mentioned before "I have parked my car on the driveway right in front of my door" I went out the door to take a look. The driveway was clean without a single drop of an oil. I asked the mechanic to stop even touching the car, until I come back.

I took a few pictures of the driveway and call a cab to go back to Auto Works. When I have been there with photo camera in my hands the mechanic has blocked my way. He was yelling that I have no right be in working area. I wanted to see the oil leak, that he was talking about making a few pictures of it, but he calls the police asking to restrict me, as he said, trespassing. The excuse of it was that the safety rules. In a few the police officer has asked me to be in the office until I get my car.

However, I was able to take a few photos. They will be attached to this Consumer Compliant Form with detailed explanation. The bill I had to pay to buy out my car from the hands of these criminals was $157.00 and a receipt was given to me without describing what I was paying for. I asked them 3 or 4 times to include detailed descriptions for the job. All service was so shocking appalling and outrageous that it was really looking like highway robbery and blackmail.

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