I received two Visa reward cards from AT&T Uverse as a promotion that are issued by U.S. Bank: one is for $150; another is for $100.
I tried to use one of the cards today that had $18.33 left on it. The purchase was for about $22, and when the merchant ran the card, it came back as declined. Moreover, the merchant stated they cannot do split transactions (cannot enter $18.33 and then allow the customer to pay the difference), although U.S. Bank set the Visa gift card up this way. This makes it fairly difficult to clear a balance out on one of their cards.
From what I understand, this way of processing credit card transactions is not legal. American Express was recently fined in a class action lawsuit for a similar problem in 2013: classactionrebates.com/settlements/amex-gift-card/. Therefore, I filed complaints with the BBB of Minnesota, the Attorney General of my own state, and the Consumer Financial Protection Bureau. If you have experienced a similar problem, I'd suggest that you file your own report. Here are the links:
At&t is . adding charges from no where to our account 4 times in last 13 mos, and if i didnt have physical proof theres no way out of it. In addittion if we our two weeks late on bill they send us a shut off notification , an wether we get shut off or not we get charged a 30.00 turn on fee, basically charged 30.00 bucs for an email. they do this nation wide the 100s of millions they make virtually tax free isnt enough for them, Can you say class action lawsuit!
I have had a horrible time with AT&T customer service for many reasons - the latest being that after phone enrolling for Uverse Internet I was told by the representative that the fees for modem & activation fees would waived - it was not noted on account and they also failed to put in a request to cancel my dsl service so I continued to be billed for that on my regular phone bill! Most of the time customer service continually puts you through a loop of so called specialists, even supervisors but problems seem to never get resolved!
AT&T Uverse Reviews
I received two Visa reward cards from AT&T Uverse as a promotion that are issued by U.S. Bank: one is for $150; another is for $100.
I tried to use one of the cards today that had $18.33 left on it. The purchase was for about $22, and when the merchant ran the card, it came back as declined. Moreover, the merchant stated they cannot do split transactions (cannot enter $18.33 and then allow the customer to pay the difference), although U.S. Bank set the Visa gift card up this way. This makes it fairly difficult to clear a balance out on one of their cards.
From what I understand, this way of processing credit card transactions is not legal. American Express was recently fined in a class action lawsuit for a similar problem in 2013: classactionrebates.com/settlements/amex-gift-card/. Therefore, I filed complaints with the BBB of Minnesota, the Attorney General of my own state, and the Consumer Financial Protection Bureau. If you have experienced a similar problem, I'd suggest that you file your own report. Here are the links:
bbb.org/minnesota/http://www.consumerfinance.gov/
Also, here is U.S. Bank's address:
U.S. Bancorp
U.S. Bancorp Center
800 Nicollet Mall
Minneapolis, MN 55402
At&t is . adding charges from no where to our account 4 times in last 13 mos, and if i didnt have physical proof theres no way out of it. In addittion if we our two weeks late on bill they send us a shut off notification , an wether we get shut off or not we get charged a 30.00 turn on fee, basically charged 30.00 bucs for an email. they do this nation wide the 100s of millions they make virtually tax free isnt enough for them, Can you say class action lawsuit!
We are paying ATT U-Verse good money for internet services. Why are we forced to have ADVERTISING BLASTED at us on My Yahoo home pages?
Anyone else un-happy about the ADVERTISING that we can not remove?
I have had a horrible time with AT&T customer service for many reasons - the latest being that after phone enrolling for Uverse Internet I was told by the representative that the fees for modem & activation fees would waived - it was not noted on account and they also failed to put in a request to cancel my dsl service so I continued to be billed for that on my regular phone bill! Most of the time customer service continually puts you through a loop of so called specialists, even supervisors but problems seem to never get resolved!