Beneficial


Country United States
State Benin
City Carol Stream
Address  PO BOX 5233
Phone 18003650175
Website www.beneficial.com

Beneficial Reviews

  • Jan 7, 2015

My mortgage company is trying to withdraw from my checking account what is not authorized by me. I have been trying to make my payments the we had agreed on but now out of the blue they are trying to do this. I have had other problems in the past with them. But nothing like these.back in 2008 my ex husband passed away, they told me not to worry about the payment, they said we had life insurance. Then six months later I get a call that I had to pay $9,000 for not paying . I told them what happened and that I had sent them everything they asked for including death certificate. They then said it was their mistake and we had no insurance. So we worked out a payment plan. With my income tax I sent them a good amount that they let me stay and keep paying. Then again they ran me off my house for about a year. I called again and told them the house was being vandalized and they needed to do something , they denied me a short sell or even find someone who could take up payments. They again let me send them what my income tax was and do my monthly payments. Now they are trying to withdraw from my checking money I don't have.

  • Apr 25, 2014

In 2005, Beneficial contacted me and my wife about refinancing our mortgage. They made promises of the best loan available for the market. They had us fill out the loan paperwork and add both my wife and me onto the new mortgage. We paid for the protection in case one of us died.

They gave us two loans. One mortgage loan and an additional loan to pay other bills. They had us put the insurance on both loans. We did. My wife passed away and they paid off the smaller loan. Then returned the premium for the mortgage and refused to pay the mortgage loan off. I still have not cashed that check, because I an trying to find a lawyer to help fight the company.

After years of trying to explain that I can not afford the mortgage, they are trying to foreclose. They first had me submit numerous applications for a loan modification. They asked for one set of documents and then a different set of documents. So I called the loan officer, and during the course of the interview, she said that they didn't know my had passed. So, that begs the question, who mailed my premium back.

As recent as April 2014, I met a 78 year old woman going through the same thing. She is paying her mortgage and ends up with only $25 left over each month. The conversation came about when she stated that she wish she could get a reversed mortgage. I asked her why not go for it. Then she told me her story about her husband died in 1998 and left her with the policy from Beneficial but Beneficial didn't pay it off either. Happened to be the same branch office that I had my account.

Interesting enough, that particular branch was closed on 2006.

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