Ordered an elephant pack from Black Mountain Sports on 12/06/14. I was told via email that the pack was back ordered and should ship out the 5th of January 15' via 2day shipping. I have yet to receive the pack or confirmation that the pack has or will ship. I have sent multiple emails with no response from Black Mountain. I have even tried to reach black mountain via their "contact" feature on their website. No phone number or location is listed on their website. I originally found out about black mountain via an ad on facebook. Apparently facebook does not vet their advertisers, because black mountain is definitely a scam. Buyer beware!
On Nov 29, 2014 I ordered two Elephant Back Packs in black from Black Mountain Sports that were advertising on Facebook. After three weeks I contacted them and they responded that they were shipped on Dec 23, 2014 We have not recieved them and they will not respond to our attempts to resolve this.
I placed my order on December 4th, 2014. I received a shipping confirmation on December 11th. On December 18th I received another email saying that the item was on back order and that the confirmation I recieved was in error and that all items would be shipped starting on January 5th. I waited until the 7th when I received another email stating that all orders were being fulfilled with 2 day shipping And should arrive by fri/sat. I waited until Tuesday to write back to them to say I hadn't received my item. At which point they didn't respond. It wasn't a lot of money that I lost, it's the principle that I trusted them with my money and they stole from me.
Black Mountain Products Reviews
Ordered an elephant pack from Black Mountain Sports on 12/06/14. I was told via email that the pack was back ordered and should ship out the 5th of January 15' via 2day shipping. I have yet to receive the pack or confirmation that the pack has or will ship. I have sent multiple emails with no response from Black Mountain. I have even tried to reach black mountain via their "contact" feature on their website. No phone number or location is listed on their website. I originally found out about black mountain via an ad on facebook. Apparently facebook does not vet their advertisers, because black mountain is definitely a scam. Buyer beware!
Black Mountain
Please contact us via DM on Facebook page so we can resolve this for you.
On Nov 29, 2014 I ordered two Elephant Back Packs in black from Black Mountain Sports that were advertising on Facebook. After three weeks I contacted them and they responded that they were shipped on Dec 23, 2014 We have not recieved them and they will not respond to our attempts to resolve this.
I placed my order on December 4th, 2014. I received a shipping confirmation on December 11th. On December 18th I received another email saying that the item was on back order and that the confirmation I recieved was in error and that all items would be shipped starting on January 5th. I waited until the 7th when I received another email stating that all orders were being fulfilled with 2 day shipping And should arrive by fri/sat. I waited until Tuesday to write back to them to say I hadn't received my item. At which point they didn't respond. It wasn't a lot of money that I lost, it's the principle that I trusted them with my money and they stole from me.