Brian J. Dougherty


Country United States
State East Timor
City Midlothian
Address 12404 Brimfield Lane
Phone 804.335.8111

Brian J. Dougherty Reviews

Most Useful Comment
  • Dec 3, 2014

Same MO as reported by previous reviews. Takes your money and doesn't deliver. And makes a myriad of excuses for not following through or giving you back your money. He's a thief and takes advantage of your trust.

Mark as Useful [2 votes]
  • Jan 22, 2015

What proper ty is thid

As for taking money or not giving it back please tell me what customer or property u have I have done and I will reimburse you ten fold. I always do the work as promised and always do what is right. So let me know what you need to be satisfied.

  • Mar 31, 2015

Unfortunate Experience Yet to be Rectified

I started working with Brian in early October of 2014 on a plan to remove my concrete walkway and replace it with pavers. I received the quote from Brian and was really happy with the cost estimate. He started work with a team within a few days. He removed most of the old concrete walkway within a day. Then the trouble started.

On Halloween evening he and his team were working on putting in the new walkway. This included sand and gravel. He then placed a series of 6-8 paver stones in a stepping stone type of pattern surrounded by river rock stones. It looked horrible. Part of this is my fault because I didn't require a drawing from Brian but I trusted his judgement feeling he does this for a living.

He then offered to "frame" the paver stepping stone design with flat tiles. Initially it looked OK but then we felt that nothing was level. Looked horrible. We then requested they be removed.

In his defense, the weather started to turn colder. I know nothing of this but he said he couldn't permanently secure the pavers until it got warmer. This was in November, 2014.

We stated that this design was not what we expected. He said that design would cost another $600. Not what we chose to do.

Then the excuses started. What he said he would do, to make us happy, was to come up t=with the extra money out of his pocket. Finally, last week, after not doing anything physical to our unsafe and ugly walkway for 5 months, he agreed that he couldn't do anything to the walkway to ease our concerns and offered to pay us back 50% of what we paid him. I thought this was a sound solution and an honest attempt to Brian to end the nearly 6 month odyssey.

He promised to deliver the cash over this past weekend. He also promised to remove the pavers , stones and square tiles. yesterday. We have not seen him at all.

I have tried to call him via his advertised cell phone #. The mail box is full. He only responds via short emails. I am at my wits end.

Mark as Useful [1 vote]

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