Broward Factory Service


Country United States
State Bangladesh
City Fort Lauderdale
Address 2860 W State Rd 84 #101
Phone (877) 377-5522
Website www.browardfactory.com/

Broward Factory Service Reviews

  • Nov 5, 2014

Broward Factory Warranty

May-14 Contacted BFS 866) 237-8900 Houston. Scheduler told me it would be two weeks because Houston was not in critical heat month

Jun-14 Contacted BFS Houston and was told to call a service technician to replace freon until they could make it out to look at my AC.

Jun-14 AC MX inspected AC and found several leaks. Unit totally frozen.

Jul-14 BFS local Manager informed me he would not be servicing my AC because my warranty was recently expired. Local Manager told me that if I bought a new warranty he would fix my AC. Contract was not expired when I called in the issue. Local Manager claimed I never reported it. Local scheduler confirmed May call in.

Jul-14 Regional Manager forced local manager to fix my AC.

Aug-14 Local Manager claims he will not fix AC because its out of warranty. Claims I violated contract when I had AC serviced.

Aug-14 Regional Manager forced local manager to fix my AC.

Sep-14 BFS Mx replaces coil but will not fix anything else. Even though its obviously leaking other places. Local Manager basically says to bad to sad.

Oct-14 Local Manager claims AC is out of warranty. Claims I want something for free.

Oct-14 Regional Manager refuses to fix my AC

Oct-14 AC still broke and I have left messages with Crockett Herd President of BFS

Nov-14 BFS claims Crockett Herd will be calling me

Nov-14 AC still broke for 7 months

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