CallFire Inc.


Country United States
State Aruba
City Santa Monica
Address 1410 2nd St Suite 200
Phone 877.897.3473
Website https://www.callfire.com

CallFire Inc. Reviews

  • Sep 27, 2014

CALL FIRE has stolen money from us in various ways - Call Fire/Skyy Consulting is NOT RECOMMENDED; they have been profiting off of illegal spam and robo calls!!!!

I've been a CALL FIRE customer for several years. I've referred dozens and dozens of my clients to them. For years, we've received SPAM/ROBO CALLS to the numbers we lease from Call Fire. When I posed this issue to them, THEY RETALIATED AGAINST US by locking us out of our PRE-PAID accounts, in effect, stealing our money without providing the contracted services.

We filed administrative complaints in lieu of legal action. Call Fire responded by asking us to withdraw the complaints and offered us a 50% discount on our calling rates and a free program (new product they were launching). OUR CALLING RATES STAYED THE SAME; DID NOT CHANGE after we withdrew the complaints; CALL FIRE LIED.

WE HAVE AMPLE PROOF OF ALL OF THIS.

Call Fire does NOT own the numbers; they are a RESELLER who sells each number in a lease for a period of no less than 3 months. The accounts that the numbers are associated with are PRE-PAID. These numbers are forwarded to mobile or land line phones (e.g. our plumbing techs, air conditioning techs, bail bonds, my SEO company, etcetra).

In one day, I've received more than 100 back to back robo calls in less than 20 minutes. I receive robo calls at all hours of the night and morning. So have my clients. I have lost clients on account of their dissatisfaction with Call Fire.

Most recently, CALL FIRE has sent me repeated YOUR LEASE IS BEING RENEWED NOTICES after accepting payment into my pre-paid accounts AFTER LOCKING ME OUT OF THE ACCOUNT AND KEEPING MY MONEY; they REFUSE TO REIMBURSE FOR THIS AND FOR ALL ROBO AND SPAM CALLS.

CALL FIRE DOES NOT GIVE A FLYING FUCK!!! They have no remorse, no empathy nor sympathy for their illegal behavior (as proven by FTC sanction). Moreover, their legal counsel, ARENT FOX, is conducting themselves in an equally disrespectful, arrogant matter, even now calling shots for Call Fire, as if they are the CEO.

CALL FIRE IS REQUIRED BY LAW AND RECENT COURT JUDGMENT TO COMPLY WITH A VARIETY OF ORDERS; they are IN VIOLATION of court orders with respect to their recent treatment of me (post judgment).

Lo and behold, what I accused Call Fire of; the FTC would sue them and sanction them for. According to Court Documents and the FTC Website, "...A California company that provides voice-over-Internet “voice broadcasting” services has agreed to stop transmitting illegal robocalls to consumers to settle Federal Trade Commission charges that it violated the Telemarketing Sales Rule (TSR). The company also will pay a $75,000 civil penalty as part of the settlement. A voice broadcaster is a company that uses computers to broadcast pre-recorded messages to many recipients at one time.

The FTC charged that Skyy Consulting, Inc., which does business as CallFire, assisted and facilitated its clients in placing outbound pre-recorded telemarketing calls to consumers without their written consent. Such telemarketing robocalls have been illegal since September 1, 2009. The FTC charged that the defendants either knew, or consciously avoided knowing, that their clients were violating the TSR. CallFire is headquartered in Santa Monica, Calif.

The proposed order settling the FTC’s charges bars the company from initiating illegal robocalls or otherwise violating the TSR. It requires CallFire to review all pre-recorded messages it delivers and terminate its contracts with any clients who are found to be delivering illegal pre-recorded telemarketing calls. In addition, within 120 days, CallFire must review all existing pre-recorded messages hosted on its platform to ensure they are complying with the TSR..."

FTC Settlement Requires California Company to Halt Illegal Robocalls

Company Allegedly Used "Voice Broadcasting" to Help Clients Transmit Unwanted Calls

For Release

May 14, 2013

Tags:

Bureau of Consumer Protection

Consumer Protection

A California company that provides voice-over-Internet “voice broadcasting” services has agreed to stop transmitting illegal robocalls to consumers to settle Federal Trade Commission charges that it violated the Telemarketing Sales Rule (TSR). The company also will pay a $75,000 civil penalty as part of the settlement. A voice broadcaster is a company that uses computers to broadcast pre-recorded messages to many recipients at one time.

The FTC charged that Skyy Consulting, Inc., which does business as CallFire, assisted and facilitated its clients in placing outbound pre-recorded telemarketing calls to consumers without their written consent. Such telemarketing robocalls have been illegal since September 1, 2009. The FTC charged that the defendants either knew, or consciously avoided knowing, that their clients were violating the TSR. CallFire is headquartered in Santa Monica, Calif.

The proposed order settling the FTC’s charges bars the company from initiating illegal robocalls or otherwise violating the TSR. It requires CallFire to review all pre-recorded messages it delivers and terminate its contracts with any clients who are found to be delivering illegal pre-recorded telemarketing calls. In addition, within 120 days, CallFire must review all existing pre-recorded messages hosted on its platform to ensure they are complying with the TSR.

The Commission vote to authorize the staff to refer the complaint to the Department of Justice (DOJ), and to approve the proposed consent decree, was 4-0, with Commissioner Maureen K. Ohlhausen issuing a separate concurring statement. The DOJ filed the complaint and proposed consent decree in U.S. District Court for the Northern District of California on May 13, 2013. The proposed consent decree is subject to court approval.

NOTE: The Commission authorizes the filing of a complaint when it has “reason to believe” that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. Consent decrees have the force of law when signed by the District Court judge.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC's online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s website provides free information on a variety of consumer topics. Like the FTC on Facebook, follow us on Twitter, and subscribe to press releases for the latest FTC news and resources.

Contact Information

MEDIA CONTACT:

Office of Public Affairs

202-326-2180

STAFF CONTACT:

Kenneth Abbe

FTC Western Region, San Francisco

415-848-5182

Impressum

Call Fire sanctioned by the FTC; accused of engaging in illegal activity in violation of State and Federal Laws.

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