Capital One Credit Card


Country United States
State East Timor
City Richmond
Address P.O. Box 85565
Phone 8009557070
Website www.capitalone.com

Capital One Credit Card Reviews

  • Apr 22, 2014

My capital one credit card accounts got mixed up in my husbands chapter 13 bankruptcy. They were never included in the bankruptcy but capital one put a restriction on all my accounts. During this 4 month period I was unable to make payments online and when I called capital one they stated that because my accounts were in a bankruptcy that I was unable to make payments with them. During this 4 month period they also reported my delinquent to the credit bureaus. After four months I finally got thru to a supervisor that released my accounts because they were never included in the bankruptcy. They refunded my late fees for the past four month but will not remove the delinquent notice that they reported to the credit bureaus. Capital one has apologized for their mistake but will not do what is right and remove the delinquencies from my credit report.

  • Apr 17, 2014

My capital one credit card accounts got mixed up in my husbands chapter 13 bankruptcy. They were never included in the bankruptcy but capital one put a restriction on all my accounts. During this 4 month period I was unable to make payments online and when I called capital one they stated that because my accounts were in a bankruptcy that I was unable to make payments with them. During this 4 month period they also reported my delinquent to the credit bureaus. After four months I finally got thru to a supervisor that released my accounts because they were never included in the bankruptcy. They refunded my late fees for the past four month but will not remove the delinquent notice that they reported to the credit bureaus. Capital one has apologized for their mistake but will not do what is right and remove the delinquencies from my credit report.

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