Company sold Brother Copier Drum as "New Brother Drum" (OEM) but repackaged. When my former drum ran out of useful life, I installed this drum. Within three or four weeks the drum began smudging copies. I cleaned the drum several times, which sometimes helped for a few copies, but always then smudged again.
I tried to call the company six to eight times only to receive a message machine which said the call was important, leave a message and they would call back. No call back to me was made. A company rep could not be reached. They refuse to call back.
I saw also a report from a Xerox dealer who ordered original manufctureer toner and got what he recognized as a counterfeit product. He could obtain no satisrfaction from the company either. I did contact the auction house through which Cellinktoner sells. They checked feedback and found that what I reported was not unusual.
cellinkntoner; ebay-id-image... Image Warehouse Reviews
Company sold Brother Copier Drum as "New Brother Drum" (OEM) but repackaged. When my former drum ran out of useful life, I installed this drum. Within three or four weeks the drum began smudging copies. I cleaned the drum several times, which sometimes helped for a few copies, but always then smudged again.
I tried to call the company six to eight times only to receive a message machine which said the call was important, leave a message and they would call back. No call back to me was made. A company rep could not be reached. They refuse to call back.
I saw also a report from a Xerox dealer who ordered original manufctureer toner and got what he recognized as a counterfeit product. He could obtain no satisrfaction from the company either. I did contact the auction house through which Cellinktoner sells. They checked feedback and found that what I reported was not unusual.
Avoid the company - they have no scruples.