DO NOT BELIEVE ANY POSITIVE REVIEWS, THEY ARE LIES!!!!
I should have read yelp and not the many FALSE (Padded) reviews on other sites, as companies can and do hire people to 'give positive reviews' all at once to make a company seem reputable.
I hired this company on 5/29/15 to move my thinsg from NJ to AZ. The sales person Michelle was very friendly and explained costs and such (They INITIALLY were cheaper than everyone else). I explained several times what I wanted moved and we even added extra boxes, just to be sure and I received an initial price of less than $2000.
I also explained (several times) that my flat screen TV was NOT the panel type, but a newer 'stand on the floor type.
We ended up with a list of goods and 50 boxes.
When the movers showed up, their list did not show my love seat and that the TV was not a flat panel. I explained that BOTH were to be listed correctly already. So, they told me it was an EXTRA $200 to ship this (due to volume). I disputed the extra cost, as I had far LESS volume due to having only 21 boxes (mixed between large and medium). They refused to budge and I was at crunch time and neded to be moved and had to pay them,.
I called the company the following day and spoke to Michelle and she was very rude and nasty and tried to say I did not talk about the TV nor did I discuss the love seat. She then cut me off and sent me to 'customer service".
I spoke to customer service and the person "Lee" was very helpful (the only person in the office who is helpful) and said he would speak to the owner. A couple days later he called me back and the owner was willing to only give me $100 as long as I signed some form.
Well, when I read the form, it stipulated if I wanted the $100, then I would have to GIVE UP all my RIGHTS as a consumer, not be able to sue them or dispute them in court NOR say anything negative about their company in any way!!! I REFUSED to sign this and told them so and if the company wished to give me the refund without signing it..fine...if not then so be it.
When the movers delivered my goods 3 weeks ago, I was missing 3 BOXES and the Hutch that goes on top of my IRREPLACEABLE ANTIQUE dresser. I called the company several times over the following weeks asking where my missing property was and they 'STONE WALL' me with excuses 'they are looking for it', it is the busy season and they have shipments, etc etc."
Meanwhile, they had NO problem demanding they get paid IN FULL (the last portion some $800+) prior to unloading the truck and IT HAS TO BE CASH...which now I see, is because of how SHADY they are!!!!
Do not use them and if anyone else reads this who has had a bad experience, I suggest speaking on it and pursuing counsel to make them accountable.
Certified Relocations Inc Reviews
DO NOT USE THIS COMPANY, THEY ARE SCAMMERS!!!
DO NOT BELIEVE ANY POSITIVE REVIEWS, THEY ARE LIES!!!!
I should have read yelp and not the many FALSE (Padded) reviews on other sites, as companies can and do hire people to 'give positive reviews' all at once to make a company seem reputable.
I hired this company on 5/29/15 to move my thinsg from NJ to AZ. The sales person Michelle was very friendly and explained costs and such (They INITIALLY were cheaper than everyone else). I explained several times what I wanted moved and we even added extra boxes, just to be sure and I received an initial price of less than $2000.
I also explained (several times) that my flat screen TV was NOT the panel type, but a newer 'stand on the floor type.
We ended up with a list of goods and 50 boxes.
When the movers showed up, their list did not show my love seat and that the TV was not a flat panel. I explained that BOTH were to be listed correctly already. So, they told me it was an EXTRA $200 to ship this (due to volume). I disputed the extra cost, as I had far LESS volume due to having only 21 boxes (mixed between large and medium). They refused to budge and I was at crunch time and neded to be moved and had to pay them,.
I called the company the following day and spoke to Michelle and she was very rude and nasty and tried to say I did not talk about the TV nor did I discuss the love seat. She then cut me off and sent me to 'customer service".
I spoke to customer service and the person "Lee" was very helpful (the only person in the office who is helpful) and said he would speak to the owner. A couple days later he called me back and the owner was willing to only give me $100 as long as I signed some form.
Well, when I read the form, it stipulated if I wanted the $100, then I would have to GIVE UP all my RIGHTS as a consumer, not be able to sue them or dispute them in court NOR say anything negative about their company in any way!!! I REFUSED to sign this and told them so and if the company wished to give me the refund without signing it..fine...if not then so be it.
When the movers delivered my goods 3 weeks ago, I was missing 3 BOXES and the Hutch that goes on top of my IRREPLACEABLE ANTIQUE dresser. I called the company several times over the following weeks asking where my missing property was and they 'STONE WALL' me with excuses 'they are looking for it', it is the busy season and they have shipments, etc etc."
Meanwhile, they had NO problem demanding they get paid IN FULL (the last portion some $800+) prior to unloading the truck and IT HAS TO BE CASH...which now I see, is because of how SHADY they are!!!!
Do not use them and if anyone else reads this who has had a bad experience, I suggest speaking on it and pursuing counsel to make them accountable.
Dr. Richard Weiss is a cold man he has no pation to do good work for his clients but has alot of pation for the money ,this comes first..