ChexSystems Recovery Client Relations


Country United States
State Denmark
City Atlanta
Address 191 Peachtree St. NE Suite 3300
Phone 1.888.394.3332

ChexSystems Recovery Client Relations Reviews

  • Sep 29, 2014

My 20 years old daughter's name was on the chex system and she could not open a bank account. She called the chex system asking them if she could pay off the banks to have her name removed from chex system. They said they cannt help but they transferred her to someone that can help. On the phone she spoke to someone who said his name was Shawn Brown and he told her if she pays him $211.65 right away over the phone, she will be able to open a bank account in 2 days. My daughter asked me if i could make a payment from my bank debit/credit card over the phone and I made the payment, trying to help my daughter. Shawn Brown told her that she will receive an email with a clearance letter within 2 days. She did not receive any clearance letter in the mail; however, in 3 days she received an email with a form atatched asking he rand me to sign that form in order to authorize that payment. Payment was taken out of my bank account (my debit/credit card) on the day when Shawn Brown spoke to my daughter. We signed the formed and emailed it back to them. However, we never received the clearance letter. My daughter called Shawn Brown several times. In the first 2 weeks, he spoke to her giving her a different date for when the letter will be mailed. After 2 weeks, Shwn Brown stopped answering he rphone calls. She sent several emails asking about the clearance letter; however the emails bounced back with a message saying "this is an invalid email address", although it is the same email that they sent to her with the authorization form. Shawn Brown initially told my daughter that she can get her money refunded anytime if she does not receive a clearance letter; however, he does not answer the phone and the email address is invalid now. We were ripped off of $211.65 and do not know how to get our money refunded.

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