I am a single mother with four childeren. I had never had a payment that was missed. I had bought my car two month before it was repossessed. Chicago lenders told me that they would take my payment out Saturday, I said okay. Chicago lenders tried to get a hold of me Monday evening, I had called the back right after the call was made twice they never awnsered. Tuesday morning I gave them a call right away cause I saw tthat the money had not been withdrawn from my bank account. They answered and I got a lady in there finance department I had told her that I had made arrangements for my debit card to be withdrawn for the payment amount due. She said the card was denied and they had epossessed the vehicle this morning cause I never called them back yesturday. I told her I did call back and no one answered and this was a few times during their business hour. She said will I'm sorry but if you would like the vehicle back you can make the due balance plus $200 for the repossession and the next car payment come up due as will. I told her how could you just repo the vehicle when the money is in the bank and was there before you repossessed the vehicle. I hung up on her cause I was so mad and called the back right away. My bank informed me that there was not pending transactions or any attempt for money to be taken out of the account. I called cactus Jack back and ask for proof that my card was denied they said it doesn't work like that the just enter the number into the computer and get back a denial description. Right then I knew they were lying cause you try taking a large payment out of the account the bank or company will have some kind of records showing that transaction. I told them they can keep the car cause if I was already going throw this problem and it's only 2 months I've had the vehicle it would just get worse. Chicago lenders keep the vehicle and had it auctioned off the car was worth just a little over $10,000.00 dollars they sold it for $2000.00. Now Chicago Lender is sending me letters in the mail saying that if I don't pay the remanding balance they going to take me to court through litigations and have my checks deducted from me. Chicago Lenders/Cactus Jack are con artist dealship and know exactly how to take advantage of people if you are having trouble with this company after been scamed contact the BBB and Attorney General's office they need to be investigated and shut down once and for all.
I purchased my vehicle New Years Eve of 2011 from Cactus Jakes and was financed though Chicago Lenders in Mesa and since then I have been a loyal customer never missing a payment with the exception of possible being a day late. I contacted them last week to get my pay off balance which was $613.00 with the intentions of paying off my car. However, just today I was leaving from work and realized that my car was gone. I contacted Chicago Lenders to see if my car had been repossessed and they stated it had been for non-payment of 3 months and I needed to pay $890.00 to get my car back. Inasked them to pull up my account history and they did. Unfortunately my receipts were in my glove box in my car. After pulling up my history it showed that I made every payment but they tried to say that I was behind $385.00 for missed payments. I told them that it was BS but they insisted. After waiting around in the office for three hours til closing they gave me the run around about the whereabouts of my car so I could at least get my belongings. I waited and waited with them ignoring that I as I sat their for numerous reasons. After waiting an additional hour the manager stated that the tow driver was in Flagstaff and wouldn't be back until tomorrow Morning. I explained to them that I need my work equipment and all my son medications and they Lied to me about everything. These people are a rip-off and they need to be exposed. I'm filling a small claims appeals against them once I get my vehicle back. Also, I have all of my money order receipts that proves that I never missed a payment.
Chicago Lenders Reviews
I am a single mother with four childeren. I had never had a payment that was missed. I had bought my car two month before it was repossessed. Chicago lenders told me that they would take my payment out Saturday, I said okay. Chicago lenders tried to get a hold of me Monday evening, I had called the back right after the call was made twice they never awnsered. Tuesday morning I gave them a call right away cause I saw tthat the money had not been withdrawn from my bank account. They answered and I got a lady in there finance department I had told her that I had made arrangements for my debit card to be withdrawn for the payment amount due. She said the card was denied and they had epossessed the vehicle this morning cause I never called them back yesturday. I told her I did call back and no one answered and this was a few times during their business hour. She said will I'm sorry but if you would like the vehicle back you can make the due balance plus $200 for the repossession and the next car payment come up due as will. I told her how could you just repo the vehicle when the money is in the bank and was there before you repossessed the vehicle. I hung up on her cause I was so mad and called the back right away. My bank informed me that there was not pending transactions or any attempt for money to be taken out of the account. I called cactus Jack back and ask for proof that my card was denied they said it doesn't work like that the just enter the number into the computer and get back a denial description. Right then I knew they were lying cause you try taking a large payment out of the account the bank or company will have some kind of records showing that transaction. I told them they can keep the car cause if I was already going throw this problem and it's only 2 months I've had the vehicle it would just get worse. Chicago lenders keep the vehicle and had it auctioned off the car was worth just a little over $10,000.00 dollars they sold it for $2000.00. Now Chicago Lender is sending me letters in the mail saying that if I don't pay the remanding balance they going to take me to court through litigations and have my checks deducted from me. Chicago Lenders/Cactus Jack are con artist dealship and know exactly how to take advantage of people if you are having trouble with this company after been scamed contact the BBB and Attorney General's office they need to be investigated and shut down once and for all.
I purchased my vehicle New Years Eve of 2011 from Cactus Jakes and was financed though Chicago Lenders in Mesa and since then I have been a loyal customer never missing a payment with the exception of possible being a day late. I contacted them last week to get my pay off balance which was $613.00 with the intentions of paying off my car. However, just today I was leaving from work and realized that my car was gone. I contacted Chicago Lenders to see if my car had been repossessed and they stated it had been for non-payment of 3 months and I needed to pay $890.00 to get my car back. Inasked them to pull up my account history and they did. Unfortunately my receipts were in my glove box in my car. After pulling up my history it showed that I made every payment but they tried to say that I was behind $385.00 for missed payments. I told them that it was BS but they insisted. After waiting around in the office for three hours til closing they gave me the run around about the whereabouts of my car so I could at least get my belongings. I waited and waited with them ignoring that I as I sat their for numerous reasons. After waiting an additional hour the manager stated that the tow driver was in Flagstaff and wouldn't be back until tomorrow Morning. I explained to them that I need my work equipment and all my son medications and they Lied to me about everything. These people are a rip-off and they need to be exposed. I'm filling a small claims appeals against them once I get my vehicle back. Also, I have all of my money order receipts that proves that I never missed a payment.