I work for a company and get paid on a prepaid card. There was a pre authorization amount deducted from my account and the vendor never intended to collect. When I called citi prepaid they claim the vendor put a hold on it. I called the vendor and they explained it was never taken out and was reversed to drop off instantly. 8 days later and a load of bs from citi prepaid stil waiting on recouping my money. This company is god aweful. Management from corporate support keeps hanging up on me telling me to stop calling them. Why do they think they have the right to constantly talk down to people and lie. I asked who has my money first they say the vendor then they say their controller.This company thinks they can just treat people like garbage and would like to see a class action lawsuit filed against them and I plan on reporting them to the BBB.
They contacted me and left a message on my cell. I called them back and left a message. but the person on the other end said that they were Adam with Citibank and that he was away from his desk and to leave a message. So I did. They returned the call and verified my email address and my address. They informed me that i qualified for a loan from $1000-$10,000. Then I put my husband on the phone as I could not understand them. They informed my husband to buy a "green dot money voucher for $4.95, and put the first months installment of $155 on it" then call them back. We we're going to get $5000.00. We went to Wahlgreens to get it and noticed that on the card that the limit that could be loaded was $20-$500.00. And my husband and I decided against it, because how were they going to put the money on it if it had a limit of $500. they at first asked if we had a bank account, I was leary about that so i told them that we didn't. One of the clerks at Wahlgreens told us that they have sold a lot of the cards because someone told them the same thing we were told. I googled the phone number and was shown it was in Texas and that it was not a spam number. but after we found about the limit of the card, we decided against it.
Citigroup Inc. Reviews
I work for a company and get paid on a prepaid card. There was a pre authorization amount deducted from my account and the vendor never intended to collect. When I called citi prepaid they claim the vendor put a hold on it. I called the vendor and they explained it was never taken out and was reversed to drop off instantly. 8 days later and a load of bs from citi prepaid stil waiting on recouping my money. This company is god aweful. Management from corporate support keeps hanging up on me telling me to stop calling them. Why do they think they have the right to constantly talk down to people and lie. I asked who has my money first they say the vendor then they say their controller.This company thinks they can just treat people like garbage and would like to see a class action lawsuit filed against them and I plan on reporting them to the BBB.
They contacted me and left a message on my cell. I called them back and left a message. but the person on the other end said that they were Adam with Citibank and that he was away from his desk and to leave a message. So I did. They returned the call and verified my email address and my address. They informed me that i qualified for a loan from $1000-$10,000. Then I put my husband on the phone as I could not understand them. They informed my husband to buy a "green dot money voucher for $4.95, and put the first months installment of $155 on it" then call them back. We we're going to get $5000.00. We went to Wahlgreens to get it and noticed that on the card that the limit that could be loaded was $20-$500.00. And my husband and I decided against it, because how were they going to put the money on it if it had a limit of $500. they at first asked if we had a bank account, I was leary about that so i told them that we didn't. One of the clerks at Wahlgreens told us that they have sold a lot of the cards because someone told them the same thing we were told. I googled the phone number and was shown it was in Texas and that it was not a spam number. but after we found about the limit of the card, we decided against it.