NOT the adverstised quality craftsmanship on web page. Problems from day one with inconsistent board spacing and screws breaking off in the hand rails. Stairs are sagging and they cannot/will not fix them. They tried once and say it is due to one of the stringers drying out and causing the problem. They blame the materials. They are satisfied to leave the stairs looking terrible. I kept $500 of final invoice. Should have kept more. File BBB complaint with no results. They pretend to care about customer satisfaction, but do not follow up with quality product.
Colorado Deck Builders Reviews
NOT the adverstised quality craftsmanship on web page. Problems from day one with inconsistent board spacing and screws breaking off in the hand rails. Stairs are sagging and they cannot/will not fix them. They tried once and say it is due to one of the stringers drying out and causing the problem. They blame the materials. They are satisfied to leave the stairs looking terrible. I kept $500 of final invoice. Should have kept more. File BBB complaint with no results. They pretend to care about customer satisfaction, but do not follow up with quality product.