I had to set up an account using GTL which is the company the jail uses. That was $25.
Then I was told it's very expensive and was referred to Conscallhome. I called Conscallhome and was told that collect calls made to long distance numbers are $1 to $2 per minute. So Conscallhome issued me a local number which is forwarded to my cell phone, hence "tricking the system" into thinking the collect call is going to a local number. I was charged $14 to set up the account, and $18 for 300 minutes.
I was shocked when my GTL account was depleted, but I had only used 102 minutes on Conscallhome. How was this possible? I called GTL, not once, but twice, spoke to two different agents and received the same exact answer. With GTL, they charge me .21 cents per minute, regardless if the inmate dials the local Conscallhome number or my direct long distance cell phone.
I called Conscallhome and they basically told me GTL is lying. I informed her that Conscallservice cost me $32 for which I received absolutely nothing. I asked for a refund and was told the set up of fee is not refundable, and the minutes remaining would be prorated, at their discretion. A whopping $12, and will takes 8 weeks to process. Most other complaints state they never received their refund.
Bottom line, Conscallhome is a complete waste of money. My calls with GTl are 21 cents, without or without Conscallhome.
CONSCALLHOME.com Reviews
I had to set up an account using GTL which is the company the jail uses. That was $25.
Then I was told it's very expensive and was referred to Conscallhome. I called Conscallhome and was told that collect calls made to long distance numbers are $1 to $2 per minute. So Conscallhome issued me a local number which is forwarded to my cell phone, hence "tricking the system" into thinking the collect call is going to a local number. I was charged $14 to set up the account, and $18 for 300 minutes.
I was shocked when my GTL account was depleted, but I had only used 102 minutes on Conscallhome. How was this possible? I called GTL, not once, but twice, spoke to two different agents and received the same exact answer. With GTL, they charge me .21 cents per minute, regardless if the inmate dials the local Conscallhome number or my direct long distance cell phone.
I called Conscallhome and they basically told me GTL is lying. I informed her that Conscallservice cost me $32 for which I received absolutely nothing. I asked for a refund and was told the set up of fee is not refundable, and the minutes remaining would be prorated, at their discretion. A whopping $12, and will takes 8 weeks to process. Most other complaints state they never received their refund.
Bottom line, Conscallhome is a complete waste of money. My calls with GTl are 21 cents, without or without Conscallhome.