In may of 2014, I purchased from Ms. Castillo a horse advertised as "bomb Proof",very safe for children and older adults, trained 7 yr. old horse. I had many conversations both via e-mail and phone with Ms. Castillo who continued to attest to the horses safety for me to ride. It was agreed I would pay less shipping charges as her shipper was an old friend and would give her a break. When the shipper contracted me before arrival, I was told I owed her $400.00 dollars for delivery. She knew nothing of the "deal".
The poor horse turned out to be very unsafe, with refusal to bridle, saddling problems (flying backwards and flipping over), unable to be tied securely, spooky, plow reining, lack of respect for persons, willing to kick and buck. This was not the horse advertised, nor what was shown on the videos.
I was told if the horse did not work out she would be able to sell him from here, as he was so wonderful. I let the horse settle in but nothing changed. How could I let this horse be sold to someone else? I could not be involved in a deception that could hurt someone. I had already been hurt by him.
Recently I tried to contact Ms. Castillo to apprise her of the situation. The server could not make contact. In searching for a current email, I have discovered quite a few people also unhappy with horses bought through Ms. Castillo.
I don't think it is wise to buy sight unseen from her. Investigate and research.
This woman is a real smooth talking, convincing horse trader. (more like traitor). She starts out so friendly and charasmatic using her family life and children in annologies to gain your trust in her.
I was very hesitant to buy a horse unseen, but she convinced me this was a great horse and perfect for what I wanted to do with her. She offered a 30 day trial period, with full refund if for any reason I was not happy with the horse. She was so easy to talk to and described the horse in so much detail I felt it might me the right horse for me. In addition to that she assurnce that I could take the horse for a 30 trial period, paying 50% down payment and assurance my deposit would be returned in the event I did not want to buy it made me feel very comfortable about trying her mare out.
The horse arrived on a Monday. She looked very thin and much older than 12 years old as stated by Courtney. From the moment I turned her out in her paddock she was hightly stressed and continued to run much of the time. I did not like her conformation or disposition and decided to return her without even trying her out. Six days later I drove her myself to Langcaster to Courtney's residence and handed her over to her assistant.
She accused me neglect and damaging her horse. She insisted the horse was lame and I would not be getting my deposit back. I told her as a horse lover, and responsible horse owner I gave her the best care possible. Food, water, shelter, and free range pasture. She never settled down and did look to have lost some weight during her short visit due to her high strung nature or possibly had other problems, but I most certainly gave her more than adequate care.
She said the mare was being treated by a Vet for a knee injury, and serious weight loss, but would not let me talk directly to the vet. I insisted she have x-rays taken and I would share costs. She did not want to spend money on the x-rays. She continued to complain about her weight loss and injury and refused to give me my deposit or her Vets information. I felt bad if the horse really was having knee problems, but knew it had to be an old injury from her past -not something that happened at my house.
I realized I was never going to see my deposit when months later I called her to ask how the horses knee was doing. She said she had to give the mare away because it kicked her son. She actually said the horses's personallity changed in the six days I had her. Wow. This is a horse she sold me for my grandchildren to ride! I reminded her very high quality expensive horses are shippied all over the world for breeding, showing, selling, racing, etc. How could I have caused a personality change in the six days here in my beautiful pasture and barn????? She also had my quiet 28 year old mare for company.
In my opinion this woman is a liar and a cheat. She sold me a horse with a prior knee injury, bad dispostion, and obviously much older than 12 years old, and refused to return my deposit. Do not buy anything from her, especially a horse!
Courtney Castillo Reviews
In may of 2014, I purchased from Ms. Castillo a horse advertised as "bomb Proof",very safe for children and older adults, trained 7 yr. old horse. I had many conversations both via e-mail and phone with Ms. Castillo who continued to attest to the horses safety for me to ride. It was agreed I would pay less shipping charges as her shipper was an old friend and would give her a break. When the shipper contracted me before arrival, I was told I owed her $400.00 dollars for delivery. She knew nothing of the "deal".
The poor horse turned out to be very unsafe, with refusal to bridle, saddling problems (flying backwards and flipping over), unable to be tied securely, spooky, plow reining, lack of respect for persons, willing to kick and buck. This was not the horse advertised, nor what was shown on the videos.
I was told if the horse did not work out she would be able to sell him from here, as he was so wonderful. I let the horse settle in but nothing changed. How could I let this horse be sold to someone else? I could not be involved in a deception that could hurt someone. I had already been hurt by him.
Recently I tried to contact Ms. Castillo to apprise her of the situation. The server could not make contact. In searching for a current email, I have discovered quite a few people also unhappy with horses bought through Ms. Castillo.
I don't think it is wise to buy sight unseen from her. Investigate and research.
This woman is a real smooth talking, convincing horse trader. (more like traitor). She starts out so friendly and charasmatic using her family life and children in annologies to gain your trust in her.
I was very hesitant to buy a horse unseen, but she convinced me this was a great horse and perfect for what I wanted to do with her. She offered a 30 day trial period, with full refund if for any reason I was not happy with the horse. She was so easy to talk to and described the horse in so much detail I felt it might me the right horse for me. In addition to that she assurnce that I could take the horse for a 30 trial period, paying 50% down payment and assurance my deposit would be returned in the event I did not want to buy it made me feel very comfortable about trying her mare out.
The horse arrived on a Monday. She looked very thin and much older than 12 years old as stated by Courtney. From the moment I turned her out in her paddock she was hightly stressed and continued to run much of the time. I did not like her conformation or disposition and decided to return her without even trying her out. Six days later I drove her myself to Langcaster to Courtney's residence and handed her over to her assistant.
She accused me neglect and damaging her horse. She insisted the horse was lame and I would not be getting my deposit back. I told her as a horse lover, and responsible horse owner I gave her the best care possible. Food, water, shelter, and free range pasture. She never settled down and did look to have lost some weight during her short visit due to her high strung nature or possibly had other problems, but I most certainly gave her more than adequate care.
She said the mare was being treated by a Vet for a knee injury, and serious weight loss, but would not let me talk directly to the vet. I insisted she have x-rays taken and I would share costs. She did not want to spend money on the x-rays. She continued to complain about her weight loss and injury and refused to give me my deposit or her Vets information. I felt bad if the horse really was having knee problems, but knew it had to be an old injury from her past -not something that happened at my house.
I realized I was never going to see my deposit when months later I called her to ask how the horses knee was doing. She said she had to give the mare away because it kicked her son. She actually said the horses's personallity changed in the six days I had her. Wow. This is a horse she sold me for my grandchildren to ride! I reminded her very high quality expensive horses are shippied all over the world for breeding, showing, selling, racing, etc. How could I have caused a personality change in the six days here in my beautiful pasture and barn????? She also had my quiet 28 year old mare for company.
In my opinion this woman is a liar and a cheat. She sold me a horse with a prior knee injury, bad dispostion, and obviously much older than 12 years old, and refused to return my deposit. Do not buy anything from her, especially a horse!