This company does not take any security measures before charging credit cards. My card was charged twice fraudulently by people whom I do not know, or have ever heard of, and they didn't even input my name when using my card. This company's reply was simply, "Well, sometimes people use their friends' or relatives' cards, so we have the charges go through anyway just in case." The irony in this is that a credit reporting company does not seem to understand the concept of "Authorized User" on a credit card, and actually allows UNAUTHORIZED charges to go through, "just in case." It's laughable! When I then pressed to find out what the names of the offenders were, they said they could not disclose that information to protect their privacy. To protect THEIR privacy! The people who just stole my identity!!!! This is absolutely atrocious business practice and I do not even want to know what other types of fraudulent business practices they are involved in, since they are clearly facilitating identity theft and then doing nothing to correct it. This business should be shut down.
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This company does not take any security measures before charging credit cards. My card was charged twice fraudulently by people whom I do not know, or have ever heard of, and they didn't even input my name when using my card. This company's reply was simply, "Well, sometimes people use their friends' or relatives' cards, so we have the charges go through anyway just in case." The irony in this is that a credit reporting company does not seem to understand the concept of "Authorized User" on a credit card, and actually allows UNAUTHORIZED charges to go through, "just in case." It's laughable! When I then pressed to find out what the names of the offenders were, they said they could not disclose that information to protect their privacy. To protect THEIR privacy! The people who just stole my identity!!!! This is absolutely atrocious business practice and I do not even want to know what other types of fraudulent business practices they are involved in, since they are clearly facilitating identity theft and then doing nothing to correct it. This business should be shut down.