Dark Knight Armoury


Country United States
State Bermuda
City Princeton
Address 401 North Richland Creek Drive
Phone 18127611031
Website www.darkknightarmoury.com

Dark Knight Armoury Reviews

Most Useful Comment
  • Nov 21, 2014

Arrogant company, improper sizing, and huge delays

Buyer beware! If the item shows that it is in stock, no problem other than sizing. Mine shipped promptly. But, the sizing is not true to real people sizing and I would ignore everything they say about taking multiple inches off your waist.

If the item shows backordered, do not order it. Their estimates mean nothing. You will have to follow up with them to get an order status. You may be offered a substitute of a different color, but most people would have just ordered that color in the first place if they wanted it. When my items had not arrived nearly 3 months and 2 status request later I was told it would be at least one more month for one item and they did not know on the other two back ordered items. They said they have always been upfront with me on their backorders and that they are estimates. They were not even close to the estimates and I still do not have the items.

Also as a little bit of extra beware, they will charge you for the back ordered item and then have no idea at all, when you will get it, or if you will get it. It will be up to you to follow up with them if you do not except their suggested alternative products.

Mark as Useful [1 vote]
Most Useful Comment
  • Jun 19, 2014

Not improved much

Ordered $400 of merchandise from this company. Was shipped promptly and arrived on time. Half of the shipment was "not as described/pictured" . Customer service though cordial and full of promises have still failed to refund my money more than 2 weeks later. From what I understand this company is simply a "middle man", ordering products from other distributors and shipping them from their warehouse. By pass this company and go straight to the source.

Mark as Useful [1 vote]
Most Useful Comment
  • May 3, 2014

I purchased a corset and a medieval skirt for big bucks. I paid dearly for shipping, so the order cost well over $150.00.

They arrived in time, but the corset was not as pictured so it didn't match the skirt, and more importantly the sizing was way off. They said to subtract 4 inches from your waist measurement, which I did, but the corset was too tiny to fit anyone but a child (I only weigh 110 lbs.). Good quality in the manufacturing, but they don't know the first thing about women's measurements, so of course I returned the items at my expense. I waited WEEKS to hear from anyone after paying for shipping Both Ways. They ignored my emails and online contact attempts. Finally I called and threatened to call the BBB. They responded then, and refunded PART of my purchase costs They took out over $25.00 for ""restocking fees""!!! Is this even legal? I will never buy from them again. Beware...Medieval Collectibles is the same company and they will RIP you OFF! Unfortunately, they seem to be very, very greedy and NOT customer-oriented.

Mark as Useful [1 vote]

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