Days Inn


Country United States
State Colorado
City Colorado Springs
Address 2409 E Pikes Peak Ave
Phone 719-471-0990
Website www.daysinn.com

Days Inn Reviews

  • Apr 20, 2015

A smoking room was rented at the Days Inn on S. Circle in Colorado Springs by me for a friend who was visiting & lost their ID. My intentions were to relax there as well but I do not smoke, my friend does. Since they funded the room, I felt her needs should be accommodated.

With minimal time to get to where we had to be we went to drop off the luggage in the room & leave. What we saw was disgusting & had paid @$90(+/-). Realizing I couldn't explain the filth, as it was horrific, I took photos first. I should have complained first, attempted to resolve the situation but, I feel, I was in disbelief this room was not condemned!

My friend took her luggage back to the vehicle & returned to help me by pointing out what she saw for me to photograph. With so much to photograph, we found ourselves running late to the dinner/BBQ at my house with friends (& my roommates) so we opted to go to the front desk afterwards.

We wanted to go in person with the pictures. Unfortunately, we were both exhausted & after dinner fell asleep.

I complained the next day online & since we failed to the same day, I had asked for nothing back nor anticipated getting anything other than an apology. I received a reply to my online complaint that the GM or manager (cant recall at moment, referred to as "He or Him" since its a male) would be in contact with me. I received a reply from him, which I will include if I can along with the pictures. The reply was unprofessional, distasteful and just as disgusting as the room he rented and defended. I was offered half my $ back & tho I asked for nothing, I took it. I took it BC I never received an apology. If he had not been so disrespectful, rude, blaming me, making excuses but sympathetic, kind & understanding I wouldn't have taken it. If he had been professional & asked me what I had hoped to see happen or what I wanted, I would have informed him to do what is right, that I expected nothing (I am 1 who can admit fault, take my share of the blame for falling asleep & unable to remedy the situation. What was right, to me, at that time would have been to get the room right or not rent it.) However, he almost got his feelings hurt for being so ignorant, unprofessional & disrespectful. I opted to walk away to cool off.

There is NO WAY THIS DOESNT VIOLATE any health codes. In the pictures, look close!! You will see BUGS, BLOOD, MOLD, WATER DAMAGE, POOR REPAIR JOBS, HOLES IN WALLS, LAYERS & LAYERS OF DIRT BUILT UP & MUCH MORE. I don't believe this room had been cleaned in years..no joke.. You be the judge, of course, if you can make it through the pictures without getting sick.

Look for yourself, read the response I received...without being furious..I dare you! Then ask yourself.. What would you do about this?! I need advice on this one!

BC I was furious, I walked away & as time passed was even going to let it go. Then I showed a few people what I'm sharing with you & they refused to allow me to continue without taking some sort of action! To those just as upset as I was but refused to let it go...THANK YOU!

"If we don't stand for something, we fall for anything!" Right is right & wrong is wrong...and this is beyond wrong! I'd rather give a compliment than complain but I refuse to allow anyone else to be subjected to such filth & treatment.

Therefore, I'm taking this stand. That is how we stop the wrongs being done to us...standing together. "United we stand, divided we fall."..so true! Stay away from this place!!

Ive been told a picture says a 1000 words...but when those words are negative..its probably an indication of something we are better off without!

IF BELIEVING IS SEEING, SEE FOR YOURSELF!

  • Jul 5, 2014

I checked into the Days Inn in Asheville on Sunday the 29th. Monday I left my room, the door securely closed, at approximately 8am and returned at approximately 1pm that day. Upon entering the room I saw someone had turned on the A/C which I had left off. I assumed someone from the hotel had been in the room working on something. It was obvious they had not cleaned, the bed was unmade and towels still on the floor of the bathroom.

I checked my computer bag and my computer was still there so I pulled it out and continued working on the computer. I was in the room all the rest of the day and the evening, leaving only for about 10 minutes to walk and get some food. Tuesday morning I checked out at 8am.

Upon returning home I emptied my computer bag and discovered the portble DVD player was no longer in the side pocket. The cord and car charger were still there. I checked my car and it could not have fallen out of the computer bag...the sides close with velcro.

I called the hotel to report the problem and asked for the manager. The manager was not in and I left a message for the manager to call me. I called back about 3 hours later and the manager was busy. I called back about 2 hours later and the manager had gone home.

The next day I called again. This time I was put through to a "general" voice mail. I called back to confirm that the manager would get the message and they assured me he would. They refused to give me the manager's name.

When the manager called back I asked him what progress had been made in trying to determine who had been in my room during those specific hours and he began yelling at me that I should not tell him how to do his job and that I needed to call the police (I already had filed a report). I was only trying to emphasize that the records should be preserved and any camera's recordings were not erased prior to police arriving.

He continued to scream at me and then hung up. I called back to try to talk to him again and he got on the phone saying that if I continued to call he would report me for making harassing phone calls!

Never, ever stay at this hotel. I have stayed in many hotels and never had anything stolen which was bad enough, but to then be treated as if I were the criminal by the management added insult to injury.

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