Dermacella.com


Country Czech Republic
City Prague
Address Krizikova 213/44, Karlin
Phone 877-231-1545
Website https://dermacella.com/

Dermacella.com Reviews

  • Jun 6, 2015

NOT LISTED ON WEBSITE OF DEPT. OF CORPORATIONS IN GREENVILLE S.C. Didn't give me price until I received product, sent me 2nd trial product I did not order, refused to give me name of owner, company or corporation Refused to give me city where located refused info

Being interested in trying the Beautimer product, I ordered it. Upon receipt, when I opened the box, the only piece of paper inside was a customer service phone numnber. I called it. Since there was nothing about the price of the product, I asked the price. When they told me $99+ for a 30 day supply, I told them that was way too much and that I had to cancel the order. They then offered me the product for $69.+ I told them I needed more time to try it out because I didn't receive it until the 29th and I ordered it on the 26th....They started the trial the day they shipped. LOL They gave me until 6/26 to try the product. Today, June 5th, I received a second product in the mail on a trial basis that I did not order and was charged a shipping charge for Stemologica. I called and advised them I didn't order it and to please send me a shipping label. They refused and told me I did order it. They refused to accept my answer and also refused to send me a shipping label. At that point I asked for the name of the owner or company and they then refused that to me also. I asked for the email or phone number of the owner/company/corporation and they refused that too stating the name of the company was Beautimer and Stemologica. That is erroneous. The return address is in Greenville SC so I checked the Division of corporations in Greenville and they are not listed under that name. There is also no company/corporation name of the box of either product. They refused to acknowledge I didn't order the second product, refused to send me a shopping label, refused to hgive me the correct name, address or phone number of the company, corporation or anything. All I have is a return shipping address with a cstomer service phone number and that just is unacceptable and unprofessional to me. They state they do not have to give that information to me. So be it. I don't have to not report them to "Rip Off Report" either. Patsy

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