Diamonds Resorts


Country United States
State Alabama
Website www.diamondsresorts.com

Diamonds Resorts Reviews

  • Jun 1, 2015

THE POLO TOWERS in Las Vegas is located on the famous STRIP. The property must be worth many million dollars. If the executive board gets the maintenance fee over $1,000 per year for a 7-day vacation it may not be worth my while to continue as an owner. Today on Expedia the rate per night is $156. $156 x 7 = $1,092. Considering the fact that I paid $16K for the timeshare + $892 maintenance fee+ $200/year for my Interval International membership (to be able to trade my week at another resort) + $185 to secure the resort trade, I believe that I was completely taken advantage of. Can you see these Travel Industry Executive Board continue to rack the responsible owners over the coals. The Diamond Resorts Chief Executive Officer Stephen Cloobeck knows the math is not right. Polo Towers is a part of Diamond Resorts (they own 200 properties in 28 countries). As a member of Polo Towers I can't trade my week in Las Vegas to another timeshare under the same umbrella with out trading in my deed to their points program for another $7K. This is another company taking advantage of hard working Americans. My timeshare is with Polo Towers in Las Vegas. I paid $16,000 for a floating date. I bought the timeshare in March of 2003. At the time I signed the contract the maintenance fee $462. In January of 2014 my maintenance fee was $892. During this time my salary has gone up 2% per year. I called staff at the Polo Towers to about the increase of the maintenance fee. I was told that there are a lot of delinquent mortgage loans so responsible owners have to make up for the loss of revenue. I was also told that salaries of the housekeeping staff continue to increase. (The housekeeping still makes minimum wage). During my week I do not receive any housekeeping. If I want housekeeping, I have to pay an additional $35 per day. Then there is the story that reserve funds are needed to renovate and remodel. The last time I was there (2 years ago) the resort looked out of date and old. All of the reasons don't justify the astronomical increase in maintenance fees. The Polo Towers Salesforce is still selling weeks. I wonder what they are charging the new owners. Please DO NOT BUY A TIMESHARE. It is cheaper to rent a hotel room or suite through an online hotel website. If you feel you must buy a timeshare DO NOT BUY FROM THE HIGH PRESSURE SALESFORCE. Buy the timeshare for the many owners trying desperately to get rid of their contracts. Please don't be foolish and buy a timeshare.

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