I am a single mother of two children,our gas was shut off last week due to nonpayment I had to call my daughters Dr office and get a medical certificate faxed to Dominion to get the gas turned on last Thursday June 11th. today is Thursday June 19th and after being given the runaround every single day several times a day our gas is still off. my daughters doctors office showed me proof where they fax this medical certificate last Thursday twice last Friday ,twice Monday, twice today ,twice Wednesday, twice and Thursday once and called Dominion yet Dominion still tells me every time I call is probably not processed yet and they don't see it and I should just pay my bill off and I explained that had I had money I wouldn't have use a medical certificate yet I'm still treated like s*** every time I call Dominion. I've told them everything I know how many times that papers in sac and they still treat me like I'm low income trash. it is been seven solid days and we've had no hot water no ur years I have no one to help me. my father killed himself four years ago neither one of my children's fathers pay child support and dominion keeps walking on me like I'm there Matt and this is a game to them because at the end of the day they get to go home and take a nice hot shower. I wish companies like this would be shut down they are not out to help anyone just make $1 and then laugh at you and play games with you when you can afford to pay your bills by law with a medical certificate .the gas should have been on within 3 hours. obviously law doesn't matter either to East Ohio gas. again it's been 7 days and they are closed for the night so I'll probably be back on here next week at the same time filing yet another report
Dominion East Ohio Reviews
I am a single mother of two children,our gas was shut off last week due to nonpayment I had to call my daughters Dr office and get a medical certificate faxed to Dominion to get the gas turned on last Thursday June 11th. today is Thursday June 19th and after being given the runaround every single day several times a day our gas is still off. my daughters doctors office showed me proof where they fax this medical certificate last Thursday twice last Friday ,twice Monday, twice today ,twice Wednesday, twice and Thursday once and called Dominion yet Dominion still tells me every time I call is probably not processed yet and they don't see it and I should just pay my bill off and I explained that had I had money I wouldn't have use a medical certificate yet I'm still treated like s*** every time I call Dominion. I've told them everything I know how many times that papers in sac and they still treat me like I'm low income trash. it is been seven solid days and we've had no hot water no ur years I have no one to help me. my father killed himself four years ago neither one of my children's fathers pay child support and dominion keeps walking on me like I'm there Matt and this is a game to them because at the end of the day they get to go home and take a nice hot shower. I wish companies like this would be shut down they are not out to help anyone just make $1 and then laugh at you and play games with you when you can afford to pay your bills by law with a medical certificate .the gas should have been on within 3 hours. obviously law doesn't matter either to East Ohio gas. again it's been 7 days and they are closed for the night so I'll probably be back on here next week at the same time filing yet another report