Actually they defrauded us out of more money and won't return it. Their advertising on the website " what you see is not what you get". Back in October of 2013 my husband and I decided to look into having a ToyHauler built to our specs because we came across a website advertising such. We put together several packages to see the costs, decided on one a representative called us immediately and we were emailed the invoice and made out our deposit of $3400.00 by phone check. Upon time for arrival... Feb. 2014, we get a call from them that it's time for the final payment for delivery. Then they tell us there was an error on our first invoice... They put in our $3400.00 twice, so it needed to be fixed. So instead of a balance of $28,000 it was $31,000 then they told us that we had to come up with another $3798.00 or they wouldn't ship it. We had already gotten the loan.... I told them forget it, give me my first deposit back. ....... They said it was in the paperwork we signed that it was non- refundable. Then we paid the sum of $27,520.00 in the loan check.... We didn't know we were bamboozled till after delivery ( which was a month late). I wrote them and said We paid you $3400.00, then $3798.00 then $27,520.00 = $34,718.00 the agreed amt with the last invoice was $31,453.00 ( $3,265.00 overpayment) they never replied or show any concern. Also, we ordered chrome diamond plating around the bottom edges of the toy hauler... It came with black cheap plastic diamond plate molding. Also, the pictures show the cupboard under sink nice and clean plumbing showing plenty of storage.... Is so packed with wiring and half xxx plumbing you can't use it. They claim that's NORMAL and if I wanted it for storage I should have specifically asked for it that way... And you don't buy by looking at pictures... Their small print says that. It also came without drawers for silver wear. I purchased a small cupboard from Fingerhut to accommodate this problem for $249.00 and I will have to take it to a RV repair place to reroute the plumbing and wiring under the sink, so the space is useable. They claim the diamond plating is aluminum with black powder coating... I will love to get it inspected. I have pictures of everything... For proof... Please help!
Dunesport.com Reviews
Actually they defrauded us out of more money and won't return it. Their advertising on the website " what you see is not what you get". Back in October of 2013 my husband and I decided to look into having a ToyHauler built to our specs because we came across a website advertising such. We put together several packages to see the costs, decided on one a representative called us immediately and we were emailed the invoice and made out our deposit of $3400.00 by phone check. Upon time for arrival... Feb. 2014, we get a call from them that it's time for the final payment for delivery. Then they tell us there was an error on our first invoice... They put in our $3400.00 twice, so it needed to be fixed. So instead of a balance of $28,000 it was $31,000 then they told us that we had to come up with another $3798.00 or they wouldn't ship it. We had already gotten the loan.... I told them forget it, give me my first deposit back. ....... They said it was in the paperwork we signed that it was non- refundable. Then we paid the sum of $27,520.00 in the loan check.... We didn't know we were bamboozled till after delivery ( which was a month late). I wrote them and said We paid you $3400.00, then $3798.00 then $27,520.00 = $34,718.00 the agreed amt with the last invoice was $31,453.00 ( $3,265.00 overpayment) they never replied or show any concern. Also, we ordered chrome diamond plating around the bottom edges of the toy hauler... It came with black cheap plastic diamond plate molding. Also, the pictures show the cupboard under sink nice and clean plumbing showing plenty of storage.... Is so packed with wiring and half xxx plumbing you can't use it. They claim that's NORMAL and if I wanted it for storage I should have specifically asked for it that way... And you don't buy by looking at pictures... Their small print says that. It also came without drawers for silver wear. I purchased a small cupboard from Fingerhut to accommodate this problem for $249.00 and I will have to take it to a RV repair place to reroute the plumbing and wiring under the sink, so the space is useable. They claim the diamond plating is aluminum with black powder coating... I will love to get it inspected. I have pictures of everything... For proof... Please help!