I ordered an address-password logbook, my order was accepted and fully processed with an email from the seller to me confirming my order with shipping date included. Three days later, I recieved an email from "extremelyreliable" that they were sending my order to me. One month later, I had not recieved my order, I contacted the original sellers, ecampus.com, inquired about the delay in my order by email. The next day, I recieved an email from ecampus.com that they did not handled my order, that another seller had sent me my order, they instructed me to access my account at ecampus and review my order and beneath the name of my book would be the name of the actual seller, click the contact link and submit message regarding my order. This I did, the next day I recieved an email from my website email service informing me that they could not send my email to surplied contact link because there was no such address. I searched google for "extremelyreliable" address and turns out that "extremelyreliable" is a term applied to 4 different book sellers, there is no such "extremelyreliable" entity, therefore, the original sellers of my order, ecampus.com, have entered a non-existant book seller and now I have no way of recieving my logbook and no means of refund.
First they claimed I sent back a damaged book and they were charging me full price ,new, for a used book. I sent two used books back in time. They claim one was water damaged. Ups said no damage reported to package. One supervisor refused to do anything about it. Two months later they sending me letters saying book never returned that I must pay for reolacement. That to much time had passed to return it. Also strange was that when I told them I want to see proof the book was damaged they told me if I didn't pay the book would be destroyed in ten days or less. They are constantly eemailing me. They refuse to give me information to file a lawsuit.
eCampus.com Reviews
I ordered an address-password logbook, my order was accepted and fully processed with an email from the seller to me confirming my order with shipping date included. Three days later, I recieved an email from "extremelyreliable" that they were sending my order to me. One month later, I had not recieved my order, I contacted the original sellers, ecampus.com, inquired about the delay in my order by email. The next day, I recieved an email from ecampus.com that they did not handled my order, that another seller had sent me my order, they instructed me to access my account at ecampus and review my order and beneath the name of my book would be the name of the actual seller, click the contact link and submit message regarding my order. This I did, the next day I recieved an email from my website email service informing me that they could not send my email to surplied contact link because there was no such address. I searched google for "extremelyreliable" address and turns out that "extremelyreliable" is a term applied to 4 different book sellers, there is no such "extremelyreliable" entity, therefore, the original sellers of my order, ecampus.com, have entered a non-existant book seller and now I have no way of recieving my logbook and no means of refund.
First they claimed I sent back a damaged book and they were charging me full price ,new, for a used book. I sent two used books back in time. They claim one was water damaged. Ups said no damage reported to package. One supervisor refused to do anything about it. Two months later they sending me letters saying book never returned that I must pay for reolacement. That to much time had passed to return it. Also strange was that when I told them I want to see proof the book was damaged they told me if I didn't pay the book would be destroyed in ten days or less. They are constantly eemailing me. They refuse to give me information to file a lawsuit.