Echo Business Solutions, Inc


Country United States
State South Carolina
City Charleston
Address 1064 Gardner Rd ste 311
Phone 1 (843) 414-7591
Website http://echobusinesssolutions.com/

Echo Business Solutions, Inc Reviews

  • May 7, 2015

I have tried to post reviews to warn innocent, unknowing individuals about this company. My reviews somehow always get deleted and removed from other websites. I would like to explain the process so that if someone really searches this company they can see how legit our negative reviews of this company really are. Some people are fortunate enough to come across these before they accept the position. I was not so fortunate. I began by searching positions online on Glassdoor. Com. I saw the company had great reviews and their primary focus was customer service related positions with an emphasis on managerial training. I decided to give it a shot since the position sounded promising, especially since I've had years of customer service experience. Upon application, I heard back from the company three days later. I was impressed because most companies DO NOT respond so quickly. First of all, they called me for an interview and left me a voicemail. They then called me again the next day and left me another voicemail. My work schedule at the time had weird hours, so every time I called back they were already gone. I finally got through to them, and when I told them who I was, they had no clue. I thought that was strange, but we set up an interview anyway. They are about 3 hours from where I lived, but I decided to take the trip and go to the interview. I went to the interview a couple of days after they called me. When I got there, there were a couple of people in the office. Not a big crowd though. I was introduced to a lady named Prarisa. She was apparently the assistant manager. I was told by someone that she was the manager. Then someone else told me she was assistant manager. Someone else then told me she was just a sales rep. Why don't people know what's going on? Anyhow, Prarisa basically explained quickly what the company does. It works for AT&T and sells UVerse. They did NOT disclose it was door to door sales job. At most she said work is out "in the field". We ended the conversation which was mostly one sided - and she told me she will call me around 5 to update me. Of course, at 5 she calls me and says she'd like a second interview. I had to drive three hours home, and drive three hours back the next day. I waited and there were about 4 people in the lobby, seemingly waiting for the same thing. I was greeted by Prarisa again & was introduced to a gentleman by the name of Adam who was going to do my interview. Adam seemed nice and outgoing, but his interview was mostly me asking questions about the company. It was a very different interview style than anything I've been exposed to. So I was a little concerned but just shrugged it off. After Adam, I was met by Jane and her and I spoke as well. She told me about the company and asked about myself. She wrote down my answers on a piece of paper. She then told me she'd call with a response by 5pm. On my way back, she called and told me they'd picked me out of 250 people. Of course, I took the position. The first day, I was required to fill out paperwork and was sent home at about 12. The second day was a full work day. They told us to bring a change of clothes but to dress professionally. Mind you, I spent thousands of dollars relocating, getting an apartment, moving costs, buying a new wardrobe for this position. The second day, we had a full blown get together and motivating speeches. We were told we had a certain way of greeting clients when they opened their door and had to memorize lines. At about 12 they told us we were to go into the field with our designated person. Everyone went out to their vehicles and started changing clothes. Prarisa made a speech to everyone that we shouldn't take a lunch break because that will cut into our sales time. We headed to A nearby outside city of Charleston which was a thirty minute drive. I was asked to drive and was told I wouldn't be compensated for gas or mileage. That was a huge red flag. We went to an apartment complex and began the day. We went door to door checking off names and approaching people while they were at home to convince them to change to AT&T services. The names list that was given was outdated and all of them were mostly wrong. (This was a ploy to get into the communities without being accused of solicitation). At no time was there monitoring of our whereabouts, which I found quite dangerous. It's dangerous for customers and dangerous for the representatives. We walked from about 1-8pm that evening in the dark, knocking door to door trying to obtain sales. That was our day. We entered the homes of strangers, and the only thing we had was an at&t badge to distinguish us as AT&T technicians. We were NOT at&t technicians. After that, we went back to the office where we celebrated our daily sales for an hour. Then we went to a group activity which lasted for about 2 hours. Mind you, this turned into an 11 hour day. With no lunch break, no compensation or anything. I'm appalled that a company like this exists. I'm more upset that they lure people in with their false promises and their indirect lies and half truths. No reputable company will require that much work out of someone without compensation and at the least reimbursement for the travel time and relocations. No one actually makes the money they promise and they certainly don't care for your safety. I lost thousands of dollars in a short period of time thinking I was investing in my future, when in fact there was none with the company. Upon leaving the position, I found that Echo Business Solutions is a subsidiary of a larger company called Cydcor. Research that company and you'll find that each one of those employees or almost employees were approached with the same tactics. People are tricked into working for them and work endlessly towards something they'll never receive. I think that there is a certain amount of evil for someone to do this to hundreds, if not thousands of people. I hope that this message reaches people and the media, and that we expose the company for what they truly are. I hope that they shut down because too many people have been victim to this scam.

  • Feb 4, 2015

To begin, please look at the echo business solutions facebook page to see how many people they go through - most "employees" are there for a month or two before they figure out that they are being scammed.

When you first walk in this job seems very legtimate; there are very professional looking people who are even very sweet. I do not think that they are malicious in any way, but at the same time it is all very misleading. The job is in fact a door to door sales job. Plain and simple, if thats for you, awesome. However, if you have another job which you are thinking about quiting for a legitimate marketing position, do not let this fool you. You will be hawking AT&T door to door until you quit. TRUE - some people do move up the chain, but this is not very likely and will require an enormous amount of luck upon which doors you knock on and who you "hire" (as does any pyramid scheme).

To break it down once you are hired you have to sell a certain amount of contracts for AT&T Uverse until you are promoted to corporate trainer (which usually takes a week or so). Then you will be interviewing applicants to eventually form a team of your own 5 or six people. Eventually the point is to open up your own office to where you get a portion of the sales from everyone you hire. This never happens. The average pay is 200-300 per week for a 75 hour work week at best 4 dollars an hour for an undignifying position).

Want to be a door to door salesman, awesome - this place is for you. If you have respect for yourself, decline the offer.

  • Jan 29, 2015

I am writing this review in hopes that I can save another honest person from wasting his or her time interviewing, or worse, working for Echo Business Solutions. Here is my experience and what I have learned about this company:

Like many, I saw the "client relations manager" position open on multiple websites such as: careerbuilder, jobsradar, indeed, etc. And, like many, I was dazzled by the potential of being hired into a management position and gaining managerial experience while I was still working on my bachelor degree in management. This is the exact description of the job on careerbuilder.com:

"Echo Business Solutions is currently hiring Entry Level individuals with a self motivated and competitive mentality. Echo Business Solutions representatives specialize in areas of customer renewal and acquisition. This requires that potential candidates have the ability to confidently interact with all types of people.

Our clients are Fortune 500 companies who rely on us as experts to represent them to their customers. We have five main objectives that we promise to provide for all our clients:

- Professional Presentation with a Focus on Integrity

- Long Lasting Customer Acquisition and Retention

- Follow Through on our Commitments with Yearly Goals and Targets

- Expansion Future Markets by the End of 2014."

I applied to the position and sent in my resume and was contacted within two days. My first interview was only about fifteen minutes long with a woman named Perisa. There were about four other people waiting to interview before I went into the office with her and when I came out there were a few more people waiting to go in for an interview. She told me that she would contact me later that evening to let me know either way. At 5pm she called to schedule my second interview.

When I arrived the following day for my second interview, again there were multiple people waiting to be interviewed, a few I recognized from the day prior. We were called in two at a time and the interviewer gave us a breakdown of her daily routine. It is here that I discovered the nature of work I'd be doing: door-to-door sales. She threw large numbers at me and explained the rank system of the company without actually explaining what we would be doing other than going door to door.

The structure went as follows:

Entry: 2-4 weeks. $200-400 per week

Corporate Trainer: 8-14 months. $600-800 per week (100% commission)

Asst. Manager: 3-6 months. $1200-1600 per week (200% commission)

Manager/President: six figure salary. This is where you are able to open your own location, with its own name (i found this odd), but still still under the "parent company".

After the interview I was told I'd be contacted that evening to find out whether or not I got the job. Like clockwork, at 5pm I got the call. Perisa said that the "management team" debated and my name came up often, and they wanted to hire me. It was then that I went in search of more information on this company.

If you visit their site, there is more information on how to obtain employment with them than there is about what Echo actually does or who they actually provide services for. It is all very vague. Digging further, I cam across a few negative reviews, and all of them mentioned a parent company called Cydcor. In the second interview, she mentioned a "broker" or "parent company" being in charge of payroll and legality of the company. When they called back and wanted me to start the very next morning, I also found that odd.

I asked her who the parent company was. She told me that she was unable to give me that information until I was either an employee through AT&T or through Echo Business Solutions. Before she hung up I asked her if the parent company was Cydcor, she replied "yes" before abruptly hanging up the phone.

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