Emily's Rentals has failed to abide by the Fair housing act by discriminating against my wife's Emotional Support Animal because of his breed. My wife has a medical (mental health) condition for which she requires an ESA to function normally. The act strictly prohibits breed restrictions and Emily's rentals is enforcing their "no bully breed policy". Not only are they refusing us housing, but also keeping our money. We had a meeting set up to discuss the matter and settle or receive our funds back for which they never showed up or contacted us. Their policy is fundamentally flawed and is not conducive to those with disabilities.
Editors UPDATE: Positive rating and recognition has been given to Emily's Rentals for its commitment to excellence in customer service. Ripoff Reports discussions with Emily's Rentals have uncovered an ongoing commitment by the company to total client satisfaction. Clients can expect that any and all complaints or concerns are reviewed and evaluated. Emily's Rentals views each client's concern as an opportunity increase client service and become more efficient as a company.
Emily's Rentals has a unique approach to the property management business. Their philosophy is that property management is NOT a real estate business, but rather a customer service business. By placing a top priority on our customers service, Emily's Rentals is positioned to maintain a quality presence in the Greater Fort Hood Area.
Office staff emulate Emily's philosophy as well. They understand that a successful business is not solely based on a quality product but has to have Quality Service, and client care. Emily's Rentals mission statement says it all: "Our goal is to provide our clients the best quality, value and professionalism in property management." Some of the other things Ripoff Report learned in the course of its review of the company: typical property owner feedback reads: Emily's Rentals is great to work with, they keep you informed and are conscious of the stresses of being an absentee owner. They are serious about meeting commitments, and deliver on all their promises."
Emily's Rentals considers their clients are the best and most important to make sure they get extra special service. Most of their clients are or have been in the military, and they have a sincere understanding of the stresses of deployments and PCS moves. The staff at Emily's Rental understand that by the nature of the business in which they operate, that everyone will not be happy all of the time. In the event of a complaint or concern they always strive to find the best equitable solution for all parties involved.
Emily's Rentals places a high priority on employee satisfaction as well. Employee feedback and surveys reveal comments such as this: "Emily's Rentals is a great environment to work. Employee suggestions and recommendations are encouraged. She really does care about her employees , always wants to know how my family is. They "the owners" are truly concerned about our contribution to the company and providing growth opportunities for us." Ripoff Report was pleased to learn that Emily's Rentals past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
Emily's Rentals recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Reports Investigation Emily's Rentals has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after Ripoff Reports review, Ripoff Report is convinced that Emily's Rentals is committed to quality delivery of services resulting in total client satisfaction.
Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
SPECIAL NOTE ABOUT THE ONE REPORT THAT WAS FILED ABOUT EMILY'S RENTALS:
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every person who filed a complaint so they can make things right with them. In order to confirm that the former employees complaint was resolved, Ripoff Report emailed the author of the one report to make sure they would resolve any issue and to make things right with the customer.
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED
=====================
EMILY'S RENTAL'S TEXSTAR PROPERTIES, ERA Colonial Real Estate, teamwheatley, EMILY'S RENTALS, AND MANY MANY MORE NAME Con artists HARKER HEIGHTS, Texas
This company is like most but it is sad because both of them use to serve for the army yet they rip off the army people and those that are not in the service. They don't do what they are suppose to be doing until something goes wrong for them.There are many many bad reports on them and about 10 good reports out of about 50 + bad reports on them.Lets file a civil lawsuit and stop them while they live in there big home in the middle of killeen tx and enjoy life while ripping off all of us and the landlord's as well
we have to put up with the crap they treat us like and they need to be stopped there is already about 5 of us getting together and getting ready to file suit while they leave their daughter and the rest of their staff t do their dirty work they sit back smiling and they owe people money for many different reason's and in the past people just walk away after trying to fight for a little while they give up well not anymore lets get it right and close them down because they should not be open at all...God does not like ugly even the high shall fall.
Emily's Rentals Reviews
Emily's Rentals has failed to abide by the Fair housing act by discriminating against my wife's Emotional Support Animal because of his breed. My wife has a medical (mental health) condition for which she requires an ESA to function normally. The act strictly prohibits breed restrictions and Emily's rentals is enforcing their "no bully breed policy". Not only are they refusing us housing, but also keeping our money. We had a meeting set up to discuss the matter and settle or receive our funds back for which they never showed up or contacted us. Their policy is fundamentally flawed and is not conducive to those with disabilities.
Editors UPDATE: Positive rating and recognition has been given to Emily's Rentals for its commitment to excellence in customer service. Ripoff Reports discussions with Emily's Rentals have uncovered an ongoing commitment by the company to total client satisfaction. Clients can expect that any and all complaints or concerns are reviewed and evaluated. Emily's Rentals views each client's concern as an opportunity increase client service and become more efficient as a company.
Emily's Rentals has a unique approach to the property management business. Their philosophy is that property management is NOT a real estate business, but rather a customer service business. By placing a top priority on our customers service, Emily's Rentals is positioned to maintain a quality presence in the Greater Fort Hood Area.
Office staff emulate Emily's philosophy as well. They understand that a successful business is not solely based on a quality product but has to have Quality Service, and client care. Emily's Rentals mission statement says it all: "Our goal is to provide our clients the best quality, value and professionalism in property management." Some of the other things Ripoff Report learned in the course of its review of the company: typical property owner feedback reads: Emily's Rentals is great to work with, they keep you informed and are conscious of the stresses of being an absentee owner. They are serious about meeting commitments, and deliver on all their promises."
Emily's Rentals considers their clients are the best and most important to make sure they get extra special service. Most of their clients are or have been in the military, and they have a sincere understanding of the stresses of deployments and PCS moves. The staff at Emily's Rental understand that by the nature of the business in which they operate, that everyone will not be happy all of the time. In the event of a complaint or concern they always strive to find the best equitable solution for all parties involved.
Emily's Rentals places a high priority on employee satisfaction as well. Employee feedback and surveys reveal comments such as this: "Emily's Rentals is a great environment to work. Employee suggestions and recommendations are encouraged. She really does care about her employees , always wants to know how my family is. They "the owners" are truly concerned about our contribution to the company and providing growth opportunities for us." Ripoff Report was pleased to learn that Emily's Rentals past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
Emily's Rentals recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Reports Investigation Emily's Rentals has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after Ripoff Reports review, Ripoff Report is convinced that Emily's Rentals is committed to quality delivery of services resulting in total client satisfaction.
Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
SPECIAL NOTE ABOUT THE ONE REPORT THAT WAS FILED ABOUT EMILY'S RENTALS:
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every person who filed a complaint so they can make things right with them. In order to confirm that the former employees complaint was resolved, Ripoff Report emailed the author of the one report to make sure they would resolve any issue and to make things right with the customer.
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED
=====================
EMILY'S RENTAL'S TEXSTAR PROPERTIES, ERA Colonial Real Estate, teamwheatley, EMILY'S RENTALS, AND MANY MANY MORE NAME Con artists HARKER HEIGHTS, Texas
This company is like most but it is sad because both of them use to serve for the army yet they rip off the army people and those that are not in the service. They don't do what they are suppose to be doing until something goes wrong for them.There are many many bad reports on them and about 10 good reports out of about 50 + bad reports on them.Lets file a civil lawsuit and stop them while they live in there big home in the middle of killeen tx and enjoy life while ripping off all of us and the landlord's as well
we have to put up with the crap they treat us like and they need to be stopped there is already about 5 of us getting together and getting ready to file suit while they leave their daughter and the rest of their staff t do their dirty work they sit back smiling and they owe people money for many different reason's and in the past people just walk away after trying to fight for a little while they give up well not anymore lets get it right and close them down because they should not be open at all...God does not like ugly even the high shall fall.