Empire Covers


Country United States
State Pennsylvania
City Jenkintown
Address 101 Greenwood Ave
Phone (888) 872-6855
Website www.empirecovers.com/

Empire Covers Reviews

  • Jun 11, 2015

I put the Empire Covers on my chaise lounges. It rained the next day. Two days later I went to sit on my chaise lounge, and it was soaking wet! I called the company and they told me I couldn't have my money back but they would send me new covers. I put the next covers on, it rained, and when I went to sit on my lounges again, the cushions were soaking wet. I threw them away and went to buy other covers.

This product is horrible, I think the company should go out of business. I wish I never had wasted my money. How they can sell these outdoor furniture covers to keep out the rain is beyond me.

  • Nov 19, 2014

I purchased a cover for my boat it is nothing like the photo. Also it leaked, and did not fit and my electronic equipment was damaged from it leaking. I attempted to return this and Empires excuse was it was past the 30 day return policy. It was over 30 days because of a back order and I did not want to be without a cover as we got into fall and winter. The return manager Dave did not want to hear anything and made every excuse as to why the cover "failed" and it was my fault. Not that it did not fit or the support system is not engineered well. When I asked for where they were located, who was above him or anything else about the company he just said "I don't have to tell you that". A good reputable company would have understood and taken it back with out question. I am out $351.00 and have a cover that damaged my boat. I suggest you do not purchase anything from theses people. The next action for me is the BB bureau to file a complaint. Everything on the web site you see is not real or true as per David it was an example land not what you are buying or how it fits. There are complaints all over the internet about this company- take notice.

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