Encore Payment Systems


Country United States
State Texas
City Addison
Address 3801 Arapaho Rd
Phone 1-214-442-1700
Website www.encoreps.com

Encore Payment Systems Reviews

  • Sep 2, 2015

STOP TAKING MY MONEY!!!

Cancel my account: Keith Goodrich owner of The Tobacco Plus Store 3515 Page Ave Jackson MI 48201. Please stop taking money out of my bank account, as I said last month THE STORE BURNED DOWN! stop The bank account is now closed. This is my legal and binding request to Stop my account with you. Your online account at [email protected] does not work. I've called several times and wait, and wait, and wait. As I type this I'm STILL waiting on hold. POOR customer service and I will let everyone I can know the rip-offs you are.

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  • Apr 8, 2015

I recently (three months ago) tried to cancel service with this company. every time i called either no one answered or very long wait times.When i did finally get someone to answer they put me on hold to transfer me to the right department, which never got answered. A few days later i finally get through to someone and they tell me to email the cancellation to them so i did which sent back undeliverable mail. called back the next day very rude person tells me i sent cancellation to wrong email and they don't except over the phone cancellations.so i send email and it comes back undeliverable mail. oh and they want to charge me early termination fee and won't let me speak to a supervisor.big big thumbs down for this crooked company. I hope they get what they deserve.

  • Aug 6, 2014

Encore Regional Sales Leader Gary Jones came to my business and told me that Encore would reimburse early termination fee if I switched to Encore. I would recieve a check in 2 weeks. On June 6, 2014 I signed the contract. On July 8, 2014 I sent Gary Jones the information he said he needed to get my refund reimbursed to me. Today Aug 5th, 2014 I call about my refund. I was told that it was not processed because I marked out the balance in my account only showing where the money was taken out of the account. I fill that my personal banking in none of there business and why didn't someone call me back to inform me that what I sent was not sufficiant?

I feel they have me locked in this contract (taking my money) but yet they could care less about a small business owner needing there funds that was promissed.

When I called Gary ( very up-set) I asked him why he sold it to me the way he did about it being an easy process. He said he didn't know it worked that way, and I said all these years you said you worked for this company and you don't know the precess?????? Hard to believe.

This Sales peerson miss lead me and I shouldn't have to take the time to call my bank and ask for proof that the funds were taken out or other option show them my bank statement.

  • Jul 3, 2014

This company was misleading about various things from the start. Their job postings show that they offer medical, dental, and vision. Good luck getting any info on that from them. This is amazing since our government currently penalizes people for not having medical coverage. How can companies get away with falsely showing that they are offering these benefits? The recruiter told me benefits were effective day one but I did not receive any info after repeatedly asking. I did not stay long, I did not feel comfortable working on commission for a company where almost everything they said didn't happen the way they said it would.

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