Purchased engine from Engines-USA. Motor looked pretty good at first glance. Installed motor and upon start up had a click in the left back timing chain. Returned core and was told I had a scar crack shaft of which I don't believe. About 700 miles into the engine had an issues with it. Took it to my local Ford dealership to diagnose. Engine had two timing chain tensionors that was bad most likely used parts. These bad parts also cause the #3 cylinder rocker arm to go bad. This repair cost $765.00. Called Engines-USA and was told since I didn't call them first before repairs they would not refund me anything! All I ask for was reimbursement for part,all I got was ignored. Stay away from Engines -USA
Do not buy an engine from this company, theywill put used parts inside and will never send your core money, and will lie that the check is in the mail, and to be patient
Purchased a rebuilt infinity engine from engines usa in March 2015 and the engine sold at one price changed because what they advertised was wrong so a $1200 engine became a $1700 engine we had to pay a core charge as well so $2075 was the total. It came missing parts and after $3600 to have it professionally installed, it has a knock. Dealer said it was not their fault and if we want to replace we would have to pay to remove and ship back $1800 to do that. they also refuse to pay for the missing parts till we return the old engine $750 to send and then "maybe" they will refund our core charge if they "like" the returned engine. They also demanded a copy of my credit card and drivers license (front and back) before they would let me purchase engine (huge red flag) and I wish I would have stopped then. eBay was no help when we reported fraud because we had to return the new engine to get money back and the only person who loses is the customer Because engines USA doesn't stand behind their product and forces the customer to incur every debt to send back so they will lose nothing. ( beware of fine print because you don't know about their fraudulent behavior until you receive theit product and get their "disclaimer". To fix "new" engine sold by engines USA will cost $3200 which I believe engines USA should pay for and, of course, they refuse. They were fraudulent in their advertising on eBay (the add clearly stated it would work on my car for $1200) and only after agreeing to purchase they changed the price because the one advertised would NOT work in my car and I had to pay $500 more. On a personal level speaking with the person at engines USA I found them condescending and very rude. I had to incorporate AMEX representative to prove myself because I refused to send my personal information. Please don't purchase anything from these people you will be sorry!
Engines-USA Reviews
Bad deal
Purchased engine from Engines-USA. Motor looked pretty good at first glance. Installed motor and upon start up had a click in the left back timing chain. Returned core and was told I had a scar crack shaft of which I don't believe. About 700 miles into the engine had an issues with it. Took it to my local Ford dealership to diagnose. Engine had two timing chain tensionors that was bad most likely used parts. These bad parts also cause the #3 cylinder rocker arm to go bad. This repair cost $765.00. Called Engines-USA and was told since I didn't call them first before repairs they would not refund me anything! All I ask for was reimbursement for part,all I got was ignored. Stay away from Engines -USA
Do not buy an engine from this company, theywill put used parts inside and will never send your core money, and will lie that the check is in the mail, and to be patient
Purchased a rebuilt infinity engine from engines usa in March 2015 and the engine sold at one price changed because what they advertised was wrong so a $1200 engine became a $1700 engine we had to pay a core charge as well so $2075 was the total. It came missing parts and after $3600 to have it professionally installed, it has a knock. Dealer said it was not their fault and if we want to replace we would have to pay to remove and ship back $1800 to do that. they also refuse to pay for the missing parts till we return the old engine $750 to send and then "maybe" they will refund our core charge if they "like" the returned engine. They also demanded a copy of my credit card and drivers license (front and back) before they would let me purchase engine (huge red flag) and I wish I would have stopped then. eBay was no help when we reported fraud because we had to return the new engine to get money back and the only person who loses is the customer Because engines USA doesn't stand behind their product and forces the customer to incur every debt to send back so they will lose nothing. ( beware of fine print because you don't know about their fraudulent behavior until you receive theit product and get their "disclaimer". To fix "new" engine sold by engines USA will cost $3200 which I believe engines USA should pay for and, of course, they refuse. They were fraudulent in their advertising on eBay (the add clearly stated it would work on my car for $1200) and only after agreeing to purchase they changed the price because the one advertised would NOT work in my car and I had to pay $500 more. On a personal level speaking with the person at engines USA I found them condescending and very rude. I had to incorporate AMEX representative to prove myself because I refused to send my personal information. Please don't purchase anything from these people you will be sorry!