This company, eprocessing network, despite multiple attempts, will not cancel our agreement. They have verified receipt of all the BS paperwork they require you to fill out so they will stop automatically withdrawing money I never authorized them to take in the first place, yet continue to take our money.
I have asked for a refund and get this, they quoted a single line of their contract that states they do not do this...how or why a company thinks its OK to take someone elses money without their permision is beyond me, especially after they verified receipt of my cancellation notice.
Mind you, I never signed up for their service in the first place, it was the put on me by the credit card processing people, it wasn't my choice. Now they are taking $65 a month from me and I can't stop it unless I close my account!
Here is the correspondence I have had with them next stop BBB and the attorney general, I can't believe companies like this even exist, how do you sleep at night:
Dear Merchant,
We do not offer refunds per the merchant service agreement your sales rep had you sign with us:
+AFw-"This authorization is to remain in full force and effect until eProcessingNetwork has received written notification from me (or either of us) of its termination in such time and in such manner as to afford eProcessingNetwork and the depository financial institution named below a reasonable opportunity to act on it.+AFw-"
We apologize for this inconvenience. If you have further questions please contact your sales rep.
eProcessing Network Reviews
This company, eprocessing network, despite multiple attempts, will not cancel our agreement. They have verified receipt of all the BS paperwork they require you to fill out so they will stop automatically withdrawing money I never authorized them to take in the first place, yet continue to take our money.
I have asked for a refund and get this, they quoted a single line of their contract that states they do not do this...how or why a company thinks its OK to take someone elses money without their permision is beyond me, especially after they verified receipt of my cancellation notice.
Mind you, I never signed up for their service in the first place, it was the put on me by the credit card processing people, it wasn't my choice. Now they are taking $65 a month from me and I can't stop it unless I close my account!
Here is the correspondence I have had with them next stop BBB and the attorney general, I can't believe companies like this even exist, how do you sleep at night:
Dear Merchant,
We do not offer refunds per the merchant service agreement your sales rep had you sign with us:
+AFw-"This authorization is to remain in full force and effect until eProcessingNetwork has received written notification from me (or either of us) of its termination in such time and in such manner as to afford eProcessingNetwork and the depository financial institution named below a reasonable opportunity to act on it.+AFw-"
We apologize for this inconvenience. If you have further questions please contact your sales rep.
Thank you.