By the time the product arrived in the mail, I had second thoughts so I returned the package without opening it by taking it to the post office and writing "Return to Sender." However, I was charged $99.95 and then a second charge for $93.00. I called and asked that the charges be reversed. The first person I spoke to I couldn't understand. The second person was fairly rude but agreed to cancel the second charge but said that I could keep the second package (which I don't want). I asked to speak to the supervisor and was eventually allowed to talk to Chad Gerard. Chad was extremely aggressive and threatening. He kept asking to "have one good reason" why my money should be refunded. I explained everything and he refused. He was very menacing on the phone. Then he hung up on me.
Equinox Beauty Cream is a total rip off. They took the full money from my account on the day they sent the free trial. I was lucky as my credit card company recognised their name and phoned me to verify. I checked them out on Ripoff Report and was able to get my money returned but it could have been too late. Beward. Creams aren't even worth the p and p.
Equinox Skin Care Reviews
By the time the product arrived in the mail, I had second thoughts so I returned the package without opening it by taking it to the post office and writing "Return to Sender." However, I was charged $99.95 and then a second charge for $93.00. I called and asked that the charges be reversed. The first person I spoke to I couldn't understand. The second person was fairly rude but agreed to cancel the second charge but said that I could keep the second package (which I don't want). I asked to speak to the supervisor and was eventually allowed to talk to Chad Gerard. Chad was extremely aggressive and threatening. He kept asking to "have one good reason" why my money should be refunded. I explained everything and he refused. He was very menacing on the phone. Then he hung up on me.
This is a scam and is mail fraud.
Equinox Beauty Cream is a total rip off. They took the full money from my account on the day they sent the free trial. I was lucky as my credit card company recognised their name and phoned me to verify. I checked them out on Ripoff Report and was able to get my money returned but it could have been too late. Beward. Creams aren't even worth the p and p.