Everdry Basement Waterproofing Toledo


Country United States
State Colombia
City Toledo
Address 2930 Centennial Rd
Phone 419-841-6055
Website everdrytoledo.com/

Everdry Basement Waterproofing Toledo Reviews

  • Dec 3, 2014

We contracted with Everdry Toledo to waterproof our basement. Tim Despoth, the project manager, and other personel convinced us that part of the basement wall was about to cave in. They had 5 "professionals" from their company assess the wall and then contracted to remove what they said was block wall. Jim Lambert of Perrysburg is their agent who they use to remove basement walls and foundations and rebuild.

After Jim Lambert excavated the entire wall, he came to me and and said that "we really have a big problem". The wall was a solid pour concrete wall and he confessed he didn't know how to remove that kind of wall! He said he didn't know what to do. I replied to him, "I am not the professional here."

Even if the 5 "professionals" that assessed the wall prior to the excavation, Jim Lambert would have had to know after several feet of excavation what kind of wall he was dealling with. It was obviously NOT a block wall even to casual observers. He should have never proceeded to do something he knew he was not qualified to do. HE then rented a large gasoline concrete saw and made 2 vertical cuts in the basement wall and tried to knock it over with the heavy equipement. The wall did not budge. This was the wall that their salesmen told us urgently needed replacement?

My husband had discussed prior to the work that IF there was to be any dust that there would need to be visquine hung and other protections. Jim Lambert assured us that there would be no dust and if they used any equipement in the house they would use water to stop the dust. Jim Lambert spent most of the time bragging about how good he was and how many new homes he had built for his wife. By the time that they had finished the 2 vertical cuts ALL 4 levels of our home was inundated with concrete dust. Everdry told him Jim had to get it cleaned up. He call a Molly Maid who never showed up. That is the equivelant of trying to put a bandaid on an aortic aneurism. HE needed to call for disaster clean up like ServePro but would not, and offered us $500 to clean it up ourselves. I told him we couldn't afford to work for .50(50c)/hour and didn't even have the equipement to begin. We called many cleaning professionals and when they heard it was cement dust they refused the job.

When we discussed the situation with Tim Despoth, he said that the wall was not a problem, that they would just brace the (now greatly compromised) wall and just finish the waterproofing. We wanted them to remove the wall as they had contracted to do. They said they didn't do that type of repair and basically we could just void the contract and get another company to do it! They wanted us to sign a release that basically absolving them of any responsibilty for the dissaster that they created.

We are now 3 months into the disaster at our home. Everdry has refused to take responsibily what so ever for the clean-up or to pay for any of our out of the pocket expenses. Everthing we have touched or used for these last 3 months has cement dust on or in it. We left the home for 10 days after the disaster trying to clean up a living space. We cannot clean up the dust ourselves because it destroys any hepa filter that is used and other filters just blow the fine dust back out. We need about $8,000 worth of professional disaster clean-up which Everdry has said they would pay for but refuses to put in an insurance claim or pay any more for expenses we have turned in.

We still have a huge hole beside the entire side of basement wall. Jim dug it even lower than the actual foundation of the home. It fills with water. We are not out of contract with Everdry so we cannot contract with someone else to rectify the foundation problem. We have since run into people that had a terrible mess left by Everdry and disastisfied with the work. We have found in having other contractors assess the problem that Everdry over charges and is not well thought of by many in the industry. So be sure to shop around. They do excel in the sales department and we have found them to all be slick liars from top to bottom.

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