Super let down by Evil Controllers... Ordered my son's controller on July 5th. Website states 7-10 day delivery. I needed it by his birthday for a video game party on July 19th.
Began trying to reach someone at Evil on July 12th when I hadn't heard from anyone. They are never available when you call the customer service number. They are offline on the chat feature on their site. I left several messages and emails. My son did not get his controller in time for his party or his birthday.
FINALLY a guy named Jason called me back. He was apologetic and said that he would make sure that the controller went out and that he would include some stickers or t-shirts in the box to make up for the horrible inconvenience and the fact that he missed his birthday. I told my son this, it made him feel better. I waited before I put anything negative online.
The controller came with nothing in the box for my son. I did try to call and speak to Jason or ANYONE at Evil Controllers before posting this. No answer. Left a message. No call back.
Do not give your money to this company! They do not care about customer service. And their website lies about when they will be shipping out your product.
I ordered on 7/6 and was told in 2-4 business days I would get a shipping tracking number and I still haven't received the email after 8 business days. I did not order an evil id or splatter or pro buttons. I have seen many people say they waited for a long time some even months and I sadly think I will be another. I know sometimes employees read these reports and help people with their issues and I hope someone like Carlos could help me out here. I don't think you are a scam but I think there really needs to be improvements with the customer service. I wouldn't mind all that much if it would take 2 weeks but I was told different so I expected different. I hope someone could help me with this issue because if not I will be out $150 and I will make sure to warn others about this.
Evil Controllers Reviews
Super let down by Evil Controllers... Ordered my son's controller on July 5th. Website states 7-10 day delivery. I needed it by his birthday for a video game party on July 19th.
Began trying to reach someone at Evil on July 12th when I hadn't heard from anyone. They are never available when you call the customer service number. They are offline on the chat feature on their site. I left several messages and emails. My son did not get his controller in time for his party or his birthday.
FINALLY a guy named Jason called me back. He was apologetic and said that he would make sure that the controller went out and that he would include some stickers or t-shirts in the box to make up for the horrible inconvenience and the fact that he missed his birthday. I told my son this, it made him feel better. I waited before I put anything negative online.
The controller came with nothing in the box for my son. I did try to call and speak to Jason or ANYONE at Evil Controllers before posting this. No answer. Left a message. No call back.
Do not give your money to this company! They do not care about customer service. And their website lies about when they will be shipping out your product.
I am very disappointed in Evil Controllers.
I ordered on 7/6 and was told in 2-4 business days I would get a shipping tracking number and I still haven't received the email after 8 business days. I did not order an evil id or splatter or pro buttons. I have seen many people say they waited for a long time some even months and I sadly think I will be another. I know sometimes employees read these reports and help people with their issues and I hope someone like Carlos could help me out here. I don't think you are a scam but I think there really needs to be improvements with the customer service. I wouldn't mind all that much if it would take 2 weeks but I was told different so I expected different. I hope someone could help me with this issue because if not I will be out $150 and I will make sure to warn others about this.