I made the biggest mistake of my career by using Excalibur Exhibits and Peggy Swords.
Yes, I read all the bad reports on Excalibur Exhibits online and because they were over a couple of years ago and they (Excalibur) simply said "it was an ex disgruntled employee who wrote them," I used them for my biggest show of the year. What a terrible mistake.
It all started nicely but they were weeks late on my design. The "salesman" said it was because the owner (Peggy Swords) had placed her projests first. and begged me to wait...so I did. I waited and waited and waited for about another month...yes I know, my mistake. Finally, I get a design, it wasn't even close to what I wanted and I finally started calling other exhibit companies around town. Unfortunately, they all said it was too late to do what I needed and make the show deadline, so I reluctently went with Excalibur.
To make a very long story short, they completly missed my show deadline and I had no booth for my companies biggest show of the year!! I was almost fired if it hadn't been for the fact that I had kept my boss in the loop the entire time.
it was literally a nightmare! No responses from them as the show came closer and closer. No salesman to be found, Called the owner Peggy Swords and get this, she had the audacity to say "why did you wait till the last minute!!!" Why did you lie and say you "could easily make my show deadline" months before!
In the end we did rent a structure from the show services company which cost a fortune and loooked horrible.
We estimate our loss to be in the hundreds of thousands and that's just monetarily. Not to mention our reputation and PR damage.
My only advice is to please read these and other reports on other sites about this "company!" Don't be conned by all thier awards, all can be bought according to a former emplyee. I could go on and on about this nighmare but why waste any more of my time on these "people."
We found another exhibit company locally and couldn't be happier.
Excalibur Exhibits Reviews
I made the biggest mistake of my career by using Excalibur Exhibits and Peggy Swords.
Yes, I read all the bad reports on Excalibur Exhibits online and because they were over a couple of years ago and they (Excalibur) simply said "it was an ex disgruntled employee who wrote them," I used them for my biggest show of the year. What a terrible mistake.
It all started nicely but they were weeks late on my design. The "salesman" said it was because the owner (Peggy Swords) had placed her projests first. and begged me to wait...so I did. I waited and waited and waited for about another month...yes I know, my mistake. Finally, I get a design, it wasn't even close to what I wanted and I finally started calling other exhibit companies around town. Unfortunately, they all said it was too late to do what I needed and make the show deadline, so I reluctently went with Excalibur.
To make a very long story short, they completly missed my show deadline and I had no booth for my companies biggest show of the year!! I was almost fired if it hadn't been for the fact that I had kept my boss in the loop the entire time.
it was literally a nightmare! No responses from them as the show came closer and closer. No salesman to be found, Called the owner Peggy Swords and get this, she had the audacity to say "why did you wait till the last minute!!!" Why did you lie and say you "could easily make my show deadline" months before!
In the end we did rent a structure from the show services company which cost a fortune and loooked horrible.
We estimate our loss to be in the hundreds of thousands and that's just monetarily. Not to mention our reputation and PR damage.
My only advice is to please read these and other reports on other sites about this "company!" Don't be conned by all thier awards, all can be bought according to a former emplyee. I could go on and on about this nighmare but why waste any more of my time on these "people."
We found another exhibit company locally and couldn't be happier.
Just my warning.