My family went to Hong Kong and we selected Exclusiv Fashions to make custom made clothing for me and my 8 year old son because they had a storefront and seemed extrememly nice. When we had our initial discussion with the men who handled the measurements, they assured us that we would have the 2 suits and 6 shirts before we left for the states. I was pleased about this, as it made me feel even more comfortable.
When we went to our fitting, the sizing was especially off the mark. They assured us that this is normal. The problem was that the extra work would unfortunately force the need to mail the clothing to the states. This was the first time I suspected we were being scammed.
The group did, eventually, send the clothing, but in most cases, they sent the same clothes that had been given to us at the fitting - untouched. It seems that they may have gone too far with the cutting before the fitting, which would have forced them to either remake items or send us back items that they could not fix. They did the latter.
For exmaple, one of the suits has a jacket that is 3.5 inches too short. This was what had been discovered at the fitting. They assured us there was no issue in fixing it. They sent the same shirts for my son that had been determined to be too small. Clearly, these things happened because they would have needed to start over if they tried to make the clothing fit properly. The other clothes, which our local tailor says he can fix, will require more than $500 in tailoring. Note that the total spend in Hong Kong was $1200 USD.
Overall, I would strongly advise against purchasing from Exclusiv. The men who are measuring appear nice and are good in sales. On the other hand, you will end up very upset with your clothing once you get it. According to other reviews we have now read on the company, this is a very common occurance with this group.
Note that our continued attempts to reach the merchant have fallen on deaf ears. No responses at all. I have some relationships in Hong Kong, so we will see how they can assist. I used American Express, too, so will attempt to fight all charges.
Was approached repeatedly by people employed by suit makers to show me the suit makers shops, as I expected I'd be, and went with several of them. One was to this shop.
The Proprietor showed me some sample styles, offered me a decent price - not low enough to set off alarm bells or high enough to scare me away - in keeping with the prevailing rates - and some linings that the suit could have, at various prices. I chose a very nice lining for a price that probably should have scared me away. The Properietor also showed his "customer book" which should have set off alarm bells, as I subsequently found out this is a common doing of the scammers.
He promised the suit would be done the morning of the day I was to leave the Island, with the lining I chose, no problem. After some hooing and hawing, he also offered to take a little more than half down as a deposit, and advised that I could pay the balance when my suit was completed so I would be able to evaluate same and have any required alterations done - before paying the balance, or leaving the island. After this, and his repeated promises and assurances that the suit would be done by the morning of the day I was to leave Hong Kong, I agreed to buy the suit and gave him the deposit of a little more than half the purchase price. Huge mistake.
I was informed subsequently, can't remember how, that they found out they did not have the suit lining I had chosen, and they'd promised I could have to induce me to make the purchase, in stock, that it had to be ordered from Paris and could not be there before the day I was to leave Hong Kong. Alarm bells starting to ring. How could he not know that they didn't have the lining in stock, and how could he promise the suit would be done by the morning of the day I was to leave, when he either wasn't sure he had the lining in stock, or secretly knew he didn't have it in stock?
Another day, I came in for a fitting, expecting the suit pants to be something that actually looked like suit pants and close to completion, and the suit jacket to be something aking to a suit jacket. However, the tailor - who turned out to be someone other than the proprietor - only brought cloth for the suit jacket and what appeared to be some generic pant that didn't appear to be of the material I ordered.
After the measurements, the proprietor wanted me to give him the rest of the cash - before getting the suit - whereupon he'd send the suit to me after its completion, with me being deprived of the opportunity to look at the suit, try it on, or have any adjustments made, before leaving Hong Kong - completely contrary to the original agreement. Alternatively, I could have the suit with a different lining.
Wow, just wow.
Being rather unimpressed by this point, and fearing I had been scammed, I told the proprietor I was going to think about what I wanted, and perhaps return with the balance later,
I later talked to the proprietor again to let him know I did not want the suit without the lining I had selected, told him I was becoming quite concerned, and suggested that if the pants were completed by the day before I was to leave, a Monday, my fear would be somewhat alleviated, and I would feel more comfortable about paying the balance. I'd at least have the pants to look at to evaluate the quality of the workmanship.
The proprietor then informed me that the tailor had "gone back to mainland china" and was not gong to be returning to Hong Kong until the day I was leaving - the day he promised up and down that the suit would be done by so I could see it, evaluate it, and pay the balance.
WTF? How could the suit possibly have been done with the promised material, or even a substitute material, by the promised date, if his tailor wasn't even in Hong Kong to work on the suit?
After all this, he suggested I provide him with my credit card so he could charge me for the balance, and I'd have some protection in the event he failed to deliver or the suit he delivered was of poor quality.
As if I'm going to do that... the last thing I'd want was for him to get hold of my credit card number.
In subsequent email correspondence, the Proprietor, who has a Yahoo email account, later claimed the deposit was not as large as it initially was. He also declined my offer to pay the balance to him after the suit was completed and delivered to me back in my country. I spend more than $250 and got nothing.
If you are on Nathan Road in Hong Kong and someone approaches you to take you to this great suit maker, Exclusiv Fashions, or you find yourself being enticed to visit a shop called Exclusiv Fashions, just two blocks off Nathan Road, walk away fast.
Exclusive Fashions Reviews
My family went to Hong Kong and we selected Exclusiv Fashions to make custom made clothing for me and my 8 year old son because they had a storefront and seemed extrememly nice. When we had our initial discussion with the men who handled the measurements, they assured us that we would have the 2 suits and 6 shirts before we left for the states. I was pleased about this, as it made me feel even more comfortable.
When we went to our fitting, the sizing was especially off the mark. They assured us that this is normal. The problem was that the extra work would unfortunately force the need to mail the clothing to the states. This was the first time I suspected we were being scammed.
The group did, eventually, send the clothing, but in most cases, they sent the same clothes that had been given to us at the fitting - untouched. It seems that they may have gone too far with the cutting before the fitting, which would have forced them to either remake items or send us back items that they could not fix. They did the latter.
For exmaple, one of the suits has a jacket that is 3.5 inches too short. This was what had been discovered at the fitting. They assured us there was no issue in fixing it. They sent the same shirts for my son that had been determined to be too small. Clearly, these things happened because they would have needed to start over if they tried to make the clothing fit properly. The other clothes, which our local tailor says he can fix, will require more than $500 in tailoring. Note that the total spend in Hong Kong was $1200 USD.
Overall, I would strongly advise against purchasing from Exclusiv. The men who are measuring appear nice and are good in sales. On the other hand, you will end up very upset with your clothing once you get it. According to other reviews we have now read on the company, this is a very common occurance with this group.
Note that our continued attempts to reach the merchant have fallen on deaf ears. No responses at all. I have some relationships in Hong Kong, so we will see how they can assist. I used American Express, too, so will attempt to fight all charges.
Was approached repeatedly by people employed by suit makers to show me the suit makers shops, as I expected I'd be, and went with several of them. One was to this shop.
The Proprietor showed me some sample styles, offered me a decent price - not low enough to set off alarm bells or high enough to scare me away - in keeping with the prevailing rates - and some linings that the suit could have, at various prices. I chose a very nice lining for a price that probably should have scared me away. The Properietor also showed his "customer book" which should have set off alarm bells, as I subsequently found out this is a common doing of the scammers.
He promised the suit would be done the morning of the day I was to leave the Island, with the lining I chose, no problem. After some hooing and hawing, he also offered to take a little more than half down as a deposit, and advised that I could pay the balance when my suit was completed so I would be able to evaluate same and have any required alterations done - before paying the balance, or leaving the island. After this, and his repeated promises and assurances that the suit would be done by the morning of the day I was to leave Hong Kong, I agreed to buy the suit and gave him the deposit of a little more than half the purchase price. Huge mistake.
I was informed subsequently, can't remember how, that they found out they did not have the suit lining I had chosen, and they'd promised I could have to induce me to make the purchase, in stock, that it had to be ordered from Paris and could not be there before the day I was to leave Hong Kong. Alarm bells starting to ring. How could he not know that they didn't have the lining in stock, and how could he promise the suit would be done by the morning of the day I was to leave, when he either wasn't sure he had the lining in stock, or secretly knew he didn't have it in stock?
Another day, I came in for a fitting, expecting the suit pants to be something that actually looked like suit pants and close to completion, and the suit jacket to be something aking to a suit jacket. However, the tailor - who turned out to be someone other than the proprietor - only brought cloth for the suit jacket and what appeared to be some generic pant that didn't appear to be of the material I ordered.
After the measurements, the proprietor wanted me to give him the rest of the cash - before getting the suit - whereupon he'd send the suit to me after its completion, with me being deprived of the opportunity to look at the suit, try it on, or have any adjustments made, before leaving Hong Kong - completely contrary to the original agreement. Alternatively, I could have the suit with a different lining.
Wow, just wow.
Being rather unimpressed by this point, and fearing I had been scammed, I told the proprietor I was going to think about what I wanted, and perhaps return with the balance later,
I later talked to the proprietor again to let him know I did not want the suit without the lining I had selected, told him I was becoming quite concerned, and suggested that if the pants were completed by the day before I was to leave, a Monday, my fear would be somewhat alleviated, and I would feel more comfortable about paying the balance. I'd at least have the pants to look at to evaluate the quality of the workmanship.
The proprietor then informed me that the tailor had "gone back to mainland china" and was not gong to be returning to Hong Kong until the day I was leaving - the day he promised up and down that the suit would be done by so I could see it, evaluate it, and pay the balance.
WTF? How could the suit possibly have been done with the promised material, or even a substitute material, by the promised date, if his tailor wasn't even in Hong Kong to work on the suit?
After all this, he suggested I provide him with my credit card so he could charge me for the balance, and I'd have some protection in the event he failed to deliver or the suit he delivered was of poor quality.
As if I'm going to do that... the last thing I'd want was for him to get hold of my credit card number.
In subsequent email correspondence, the Proprietor, who has a Yahoo email account, later claimed the deposit was not as large as it initially was. He also declined my offer to pay the balance to him after the suit was completed and delivered to me back in my country. I spend more than $250 and got nothing.
If you are on Nathan Road in Hong Kong and someone approaches you to take you to this great suit maker, Exclusiv Fashions, or you find yourself being enticed to visit a shop called Exclusiv Fashions, just two blocks off Nathan Road, walk away fast.