Florist Concierge


Country United States
State Bangladesh
City Orlando
Address 7901 Kingspointe Pkwy
Phone 8007180455
Website www.floristconcierge.com

Florist Concierge Reviews

  • Jul 14, 2014

Order # 733357 $65.94 (on phone) charged Friday, June 27, for delivery on SAT., June 28 in Cummings, Georgia

Flowers never delivered!

CALLED MONDAY, JUNE 29 – NO EXPLANATION, SAID CREDIT WOULD BE GIVEN: 1-3 BUSINESS DAYS

bank statement: ANOTHER PH. NO.! 800.650.5058 recording, no answer: Mon., 9:13 9:30 bad no.

CALLED THURSDAY, JULY 3. MANAGER SAID STAFF DIDN’T NOTIFY MANAGER…SHOULD BE CREDITED MON. OR TUE.

CALLED THURSDAY, JULY 10.

No credit

HOLD TIME…2 MIN., 2 MIN., 4 MIN., 5 MIN…6 MIN 7 MIN..8,9,10

CALLED BACK 3 times – SAME THING…

LATER IN DAY:

Left 2 messages at Concierge website, with my phone and email:

Message sent Thursday -

I've NEVER had such horrible service. And I'm 60!

Order # 733357 $65.94 charged on June 27.

Flowers never delivered!

CALLED MONDAY, JUNE 29 – NO EXPLANATION, SAID CREDIT WOULD BE GIVEN: 1-3 BUSINESS DAYS

CALLED THURSDAY, JULY 3. MANAGER SAID STAFF DIDN’T NOTIFY MANAGER…SHOULD BE CREDITED MON. OR TUE.

CALLED TODAY, THURSDAY, JULY 10.

HOLD TIME INCREASES! …2 MIN., 2 MIN., 4 MIN., 5 MIN…6 MIN 7 MIN..8,9,10

CALLED BACK 3 times – SAME THING…

Now, on hold - again - with another number while I email this message

I'm growing suspicious this company is strictly a SCAM.

No response Friday, Saturday, Sunday.

CALLED MONDAY, JULY 14

9:50: On hold 10 min., no timing or # people on hold, etc.

Tried 800.718.0455 call disconnected.

I THINK MY NUMBER MIGHT BE BLOCKED.

APPEARS TO BE A TOTAL SCAM!

REPORTED TO BBB, BROWARD COUNTY: 7/14.

MESSAGE TO WEBSITE, 7/14:

I HAVE FILED A BETTER BUSINESS BUREAU COMPLAINT FOR REPEATED NEGLECT OF MY CALLS AND MESSAGES, FAILING TO GET $65.94 REFUND FOR FLOWERS NEVER DELIVERED. Order # 733357

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