I paid for a 20" Light bar from this company back in January. When i got it, it was broken. So when i called to ask about my warrenty they said to send it back and they would send a new one. So after having to pay for shipping, 3 2 months go by and i finaly decide to call and ask where my iten is. As hard as it was to get ahold of them, they answer and tell me they just found it and were sending it now. Its now been 6 months and now everytime i call they never answer, even after leaving several voice mails and text messages. Please Help!
I purchased a 50" radius light bar, covers for the 50" and covers for a 20" On December 19th. 2 months later I havent seen them. I've tried to call them but they ignore my calls and my e-mails, I even called from a different number and they answered! They gave me a fake tracking number!
I am furious that a company would do such a thing. Stealing people's hard earned money, and keeping it all for him self. Now after all this went down, I did my research on GG lighting. They are banned from several forums and have several claims made against them on the Better Buisness Bureau website.
I feel that it's pretty sad that a companys clientele is completely based off of a social media site. So if you comment on anything asking about your order he deletes them on the spot. I don't live in California so I cannot physically show up and question them. But I will not sit back and let them do this to people! I don't want the product anymore I want this place shut down!
Saw their add on in stag ram a week before Christmas. I ordered with that week and it's Feb 2nd with no lights to show for it. I have called several times, emailed, left texts and left voicemails and still no response. I have not had anything taken from my account yet but if money is taken out and nothing is sent, I plan to prosecute to the full extent of the law. I am a law enforcement officer and do not plan letting this person walk on anyone else! Either make good on these purchases or stop acting like you are selling things, this is a serious felony offense!
On December 17, 2014, I placed an order with GGLighting over the phone for a 07-present Jeep Wrangler JK Pillar mount and a 07-present Jeep Wrangler JK Roof mount in the amount of $232.72. GGLighting sent me an invoice (# 2767) right away and the $232.72 came out of my account December 18, 2014. Before I ordered from them I was emailing back and forth about my future purchase and had no problem getting a response. The first email I sent to them was December 16, 2014 and they replied within 2 hours. December 17, 2014 we sent more emails back and forth discussing about the mounts I was looking for being the right option for my jeep.
Almost a moth passed and I hadn’t heard anything about my order so I started calling them on January 16, 2015, and not once did anyone answer. I left about 4 voicemails, regarding my order, from the period of January 16 to January 26, and never received a call back. I emailed them 3 times ( 01/16/15, 01/22/15, 01/26/15) and never received a response. I tried contacting them through Instagram, which is where I found them, by direct message on 01/24/15 and by posting a comment on their pictures, which they just delete after you post it. I have a screen shot of where I commented to prove that it actually posted on 01/23/15, before they deleted it. I have tried calling them 01/16/15 at 2pm, 01/17/15 at 4:49pm, 01/19/15 at 3:05pm 5:23pm 5:39pm, 01/22/15 at 4:54pm 4:55pm 5:09pm 5:50pm, 01/23/15 at 1:35 pm 5:17pm 6:14pm, and 01/26/15 at 4:09pm 4:10pm 4:21pm, which no one ever answered. I had two other friends try calling them from their phones between those dates also and no one answered.
My friend, Rikki, called them from her phone on 01/22/15 at 4:56pm 6:08pm, 01/26/15 at 6:43pm 6:47pm 7:18pm ad 7:20pm. At 7:20pm she left a voicemail pretending like she was interested in ordering a light bar with her name and call back number. ONE minute later at 7:21pm 01/26/15 she got a call back, from a guy that called himself Cody, that was very interested in helping her chose a light bar. Right away she told him she wasn’t trying to order anything and questioned him about my Order number 2767. Cody stated that the order was shipped 2 days prior and asked if the email was received with the tracking number, which I never received. He verified the email, order and invoice number and said he was going to resend the email with the tracking number right away. I received the email a few minutes later which did in fact had the tracking number (UPS 1ZW722610390446443). Rikki continued questioning him on why she had to pretend she was interested in ordering something to get a call back and his explanation was that GGLighting is only a 2 man business and they have been busy. She asked him how long it would take for the order to arrive and he said he cannot give that information, I would have to look at the tracking number myself. My roommate recorded her talking to Cody on the phone where he confirmed his name is Cody Morad and the item was shipped 2 days prior to speaking with him.
It’s January 30, 2015 and the tracking number still says “a UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status-including the scheduled delivery date- will be updated”. It also shows the label was created on 01/26/2015, which is the day he was spoken to. GGLighting has since blocked me from their Instagram page.
GGlighting Reviews
I paid for a 20" Light bar from this company back in January. When i got it, it was broken. So when i called to ask about my warrenty they said to send it back and they would send a new one. So after having to pay for shipping, 3 2 months go by and i finaly decide to call and ask where my iten is. As hard as it was to get ahold of them, they answer and tell me they just found it and were sending it now. Its now been 6 months and now everytime i call they never answer, even after leaving several voice mails and text messages. Please Help!
I purchased a 50" radius light bar, covers for the 50" and covers for a 20" On December 19th. 2 months later I havent seen them. I've tried to call them but they ignore my calls and my e-mails, I even called from a different number and they answered! They gave me a fake tracking number!
I am furious that a company would do such a thing. Stealing people's hard earned money, and keeping it all for him self. Now after all this went down, I did my research on GG lighting. They are banned from several forums and have several claims made against them on the Better Buisness Bureau website.
I feel that it's pretty sad that a companys clientele is completely based off of a social media site. So if you comment on anything asking about your order he deletes them on the spot. I don't live in California so I cannot physically show up and question them. But I will not sit back and let them do this to people! I don't want the product anymore I want this place shut down!
Saw their add on in stag ram a week before Christmas. I ordered with that week and it's Feb 2nd with no lights to show for it. I have called several times, emailed, left texts and left voicemails and still no response. I have not had anything taken from my account yet but if money is taken out and nothing is sent, I plan to prosecute to the full extent of the law. I am a law enforcement officer and do not plan letting this person walk on anyone else! Either make good on these purchases or stop acting like you are selling things, this is a serious felony offense!
On December 17, 2014, I placed an order with GGLighting over the phone for a 07-present Jeep Wrangler JK Pillar mount and a 07-present Jeep Wrangler JK Roof mount in the amount of $232.72. GGLighting sent me an invoice (# 2767) right away and the $232.72 came out of my account December 18, 2014. Before I ordered from them I was emailing back and forth about my future purchase and had no problem getting a response. The first email I sent to them was December 16, 2014 and they replied within 2 hours. December 17, 2014 we sent more emails back and forth discussing about the mounts I was looking for being the right option for my jeep.
Almost a moth passed and I hadn’t heard anything about my order so I started calling them on January 16, 2015, and not once did anyone answer. I left about 4 voicemails, regarding my order, from the period of January 16 to January 26, and never received a call back. I emailed them 3 times ( 01/16/15, 01/22/15, 01/26/15) and never received a response. I tried contacting them through Instagram, which is where I found them, by direct message on 01/24/15 and by posting a comment on their pictures, which they just delete after you post it. I have a screen shot of where I commented to prove that it actually posted on 01/23/15, before they deleted it. I have tried calling them 01/16/15 at 2pm, 01/17/15 at 4:49pm, 01/19/15 at 3:05pm 5:23pm 5:39pm, 01/22/15 at 4:54pm 4:55pm 5:09pm 5:50pm, 01/23/15 at 1:35 pm 5:17pm 6:14pm, and 01/26/15 at 4:09pm 4:10pm 4:21pm, which no one ever answered. I had two other friends try calling them from their phones between those dates also and no one answered.
My friend, Rikki, called them from her phone on 01/22/15 at 4:56pm 6:08pm, 01/26/15 at 6:43pm 6:47pm 7:18pm ad 7:20pm. At 7:20pm she left a voicemail pretending like she was interested in ordering a light bar with her name and call back number. ONE minute later at 7:21pm 01/26/15 she got a call back, from a guy that called himself Cody, that was very interested in helping her chose a light bar. Right away she told him she wasn’t trying to order anything and questioned him about my Order number 2767. Cody stated that the order was shipped 2 days prior and asked if the email was received with the tracking number, which I never received. He verified the email, order and invoice number and said he was going to resend the email with the tracking number right away. I received the email a few minutes later which did in fact had the tracking number (UPS 1ZW722610390446443). Rikki continued questioning him on why she had to pretend she was interested in ordering something to get a call back and his explanation was that GGLighting is only a 2 man business and they have been busy. She asked him how long it would take for the order to arrive and he said he cannot give that information, I would have to look at the tracking number myself. My roommate recorded her talking to Cody on the phone where he confirmed his name is Cody Morad and the item was shipped 2 days prior to speaking with him.
It’s January 30, 2015 and the tracking number still says “a UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status-including the scheduled delivery date- will be updated”. It also shows the label was created on 01/26/2015, which is the day he was spoken to. GGLighting has since blocked me from their Instagram page.
Will not return my calls after taking my 160.00$ for a bracket for my dodge ram. Worthless piece of s***! !!! Stay away from this company