Giuffre Kia


Country United States
State Chile
City New York
Address 1626 86th St
Phone (718) 331-5800
Website giuffrekia.com/

Giuffre Kia Reviews

  • Sep 27, 2014

ATTENTION:::::::: Please READ TILL END.....

ON Sept 9th I went in to Giuffre Kia | Kia Dealer | New York City located on 86th street and 16th ave. I told the Manager Julio and the sales man Marvin I was there just to look at the car I had already knew I wanted. When asked what Car I told them I wanted a 4 wheel drive Kia Sorrento 2015 with a third row. All I was unsure of was the color. We talked about how my father would be so happy I was getting Rid of my soul cause he has to drive the beat up jeep that we have up state all winter and he cant fit the dogs in my little Soul. Having four wheel drive was the main point of this convo. I would never put my kids in a truck so big with out four wheel drive in the snow or ice never it is so unsafe we discussed this too. And how my little soul was so good in the snow cause as a front wheel drive it was so tiny and compact. Well they offer me a deal on the car I wanted but still was unsure of the color. I picked my color and told them to go ahead and order my car. Well on Sept 11th I go in to sign papers and pick up my car. Now I look at the sticker from the window and didn't notice FWD meant Front wheel drive now to be fair that may be my fault but I am a Jeep girl so I am use to seeing 4X4.. Still that is not the car I ordered at this point I don't notice it. I look over the papers see the numbers make sure they are all right. Now I already look over my car check out doors windows locks seats ect. I sign papers Marvin calls my auto insurance to add my car to the policy and answer all the questions the agent at Gieco had. I know that I must have certain insurance on a new leased car so I tell Marvin make sure I have what the lease required because I was financing my last car. He yells to Stephanie the Finance Manager how much I insurance do I have to have which she reply's 50/100. I hear him say yes I am sure.I go start my car and notice my car is at 50 miles and ask Marvin why which he reply's they had to drive it here. Ok I go home notice I am always getting sick cause I feel like I am driving on ice. TO sum it up I find out my car is a front wheel drive and I am pissed but also realize as I was given the wrong car I did sign the papers so I kept my mouth shut and learned a lesson for next time. WELLLL then my brand new radio system goes out and now I am mad I call Marvin and tell him this all which he did not care and said I would have to call Julio and speak to him cause he makes all decisions about changing my car. I call the next morning when Julio tells me to stick a pin in my radio and reset it and that he don't remember me asking for an all wheel drive and tells me well hunnie you signed the papers you stuck with the car so nasty and disrespectful he was. I asked him to have the owner Iggy the owner call me which still I have not gotten a call. Now mad cause I seen that not only was I given the wrong car but I prob was given it on purpose and they did not care at all. Fine I make a few calls and now I am getting more information Like I should have a paper in my car telling all about my car has had any issues with it before or if owned by someone prior to me buying it. Yea that was not in my car. So I review my lease and the first thing I notice is that I do not have the proper insurance on my car. I call the insurance company right away to change my insurance and tell them the story. The lady tells me I am so lucky I seen that because if I had an accident or a loss of my car I would be fully responsible for all costs. Well NOW I am on fire why would they lie to my insurance company I am footing my insurance bill every month. SO I call a lawyer who tells me that the OWNER IGGY That owns OTHER Dealerships has had many cases against him. I find out that the owner mainly works out of the Jeep Dealer ship by me on 88th street and 5th ave. I call and speak to a very nice girl name Mary who I explain all of the above to and ask that she has him call me back. That was yesterday at 11am It is now 11 am and it has been a full 24 hours and IGGY the owner has not called me, so I will now go viral on every possible site I can think of LETTING YOU ALL KNOW WHAT I HAVE LEARNED AND EXPERIENCED. Giuffre Kia | Kia Dealer | New York City on 86th street and 16th ave will soon be closing so you do not want to go there they had many Fraud cases against them also were known not only for selling the wrong cars but for changing the vin numbers. The owner IGGY OWNS OTHER Dealerships so I would keep far away from them as well being as tho he does not stop what is happening in his dealerships which means he is allowing it or hey he is the only making this all happen. Remember FOR all that have brought your cars check your insurance make sure u have 100/300 in the state of NY other states may require 300/500. Now I will be reporting them to every car insurance company I can think of as well and finance companies as well.. Happy Car hunting I hope this could help you. PLEASE TELL ME ANY SITES YOU THINK OF THAT I COULD POST THIS TO HELP OTHERS>>

Write a Review about Giuffre Kia