I recently purchased two tickets over the phone with this company. After telling them I did not have a printer she explained that any of the reps could print out my tickets. I called two more times to report I was unable to find any of their buses and agents. I never had my ticket printed or could find any of their buses. They had originally told me that their buses run every 15 minutes which is a flat out lie. I requested a cancellation within a day of buying the confirmation. They have refused repeated requests to refund the payment. I was never told I could not cancel the service. I have not used their service or ever even had a ticket for the service and would like a full refund. I have no intention of doing business with this company. They have referred to me as a thief and delusional over email. The email string clearly indicates that they are refusing to provide the service they promised. Total crooks taking advantage of tourists.
Go New York Tours Reviews
I recently purchased two tickets over the phone with this company. After telling them I did not have a printer she explained that any of the reps could print out my tickets. I called two more times to report I was unable to find any of their buses and agents. I never had my ticket printed or could find any of their buses. They had originally told me that their buses run every 15 minutes which is a flat out lie. I requested a cancellation within a day of buying the confirmation. They have refused repeated requests to refund the payment. I was never told I could not cancel the service. I have not used their service or ever even had a ticket for the service and would like a full refund. I have no intention of doing business with this company. They have referred to me as a thief and delusional over email. The email string clearly indicates that they are refusing to provide the service they promised. Total crooks taking advantage of tourists.