Touch of Africa aka Deon Barnard (Owner) Touch of Africa *Beware of Deon Barnard* I have had dealing with him in the past..not trustworthy. Sarasota Florida
Deon Barnard remember me .... you were part of the First American Monetary Consultants Inc. (FAMC) I was one of the ones who lost my life saving waiting on gold and silver promised to me by you. You claimed you were not aware of the SCAM and to this day you were pretty convinceing. I lay awake at night wondering if you were 100% sincere when you turned on Larry Bates and claimed that the Christian Based Company was a SCAM.
There are many of us that never recovered. But I see here you are out there live and kicking. I remember how you would give those wonderful speeches with your South African flavor. I agree with the other people who have reported you on Rip Off that you are a LIAR and Cheat. I did not experience any Racism but I would not put it past you. Deon please I beg of you, don't put anybody else through what you have put so many of us through that really trusted you. I am sure in the end you will do the same thing and say you knew nothing of the wrong doing. If they are asked to pay for some Safari years down the road and give you or anybody you are affiliated with any money, ie credit cards, checking et. Buyer, Beware of giving anybody any MONEY, Credit Card or God forbid banking information for anything you can not see, touch and feel. If you are totally convince then at lease check them out first. If the deal sounds too good to be true....then I must say it usually is.
I know this guy and how he can look you dead in the eye and not blink when asking you to trust him. I was really hoping that he had changed his stripes. I have kept an eye out for him and I am glad I did. I am hoping that I can save someone from what I am dealing with everyday. At lease I can feel that I have found the truth by not believing that he was in on it. If you have any questions about the truth that I have stated here not only have I used my real name but look up Deon Barnard and FAMC in 2010/11.
God Bless anyone and everyone who has been caught in Deon's latest web of deception. I wonder if the other characters in his circle are in on it. These types usually move in packs then turn on each other.
Ripoff Report’s discussions with Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation have revealed an ongoing commitment by these companies to total client satisfaction. Go Touch Down Travel & Tours, Touch of Africa and parent company,Touch Corporation are extremely sensitive and responsive to client concerns and view them as an opportunity to continually develop their systems, procedures and products in order to maintain excellent customer service, employee and client relations and exceptional product delivery.
Chief Operating Officer and Director of North American Operations Deon Barnard stated, "Communication is essential. We remain transparent regarding who we are, what we do and how we do it. The Rip-off Report Corporate Advocacy Program is a wonderful way to demonstrate the depth of our commitment. Go Touch Down Travel and Tours is a registered travel agency specializing in tours to South Africa, as well as offering cruise-planning services. In addition to their sales and services offered, Go Touch Down also markets their business through a store called A Touch of Africa, where clients can learn about unique aspects of South Africa. Leads are acquired through a number of sources, including networking events, travel shows, and other promotional and marketing events. At each of these events, they have a registration table available for clients to gather additional information or subscribe to an e-mail list to receive information on promotions and specials. These marketing and promotional events serve as the first point of contact in the sales process.
At times, customers are not satisfied with the services they received. “We are a new company. When you develop a new process, develop a new business, something in some way will go wrong,” states Deon Barnard, a representative of Go Touch Down. Mr. Barnard states that the few complaints they have received have been regarding the administrative and pre-travel portion of the process, rather than the product and vacation itself. “Maybe we did not do something on an account, or it might be that our staff did not return a call as required and a client feels that the feedback is not there. So that has been the most challenging thing about setting up a new business,” states Mr. Barnard. However, in the 3-4 years that they have been in business, Mr. Barnard believes they have only had three or four serious complaints. “We take it very seriously to correct anything which has come to light,” he states. “We immediately address the problem, contact the client, and ensure that our relationship with the client is restored.” Mr. Barnard states that through their complaint resolution process, he believes each client who brought an issue to the attention of Go Touch Down feels that the issue is resolved and feels satisfied. “We work with the client until we believe an amicable, reasonable resolution has been reached. Any contract a client signs can be canceled. We can accommodate changes in dates or cancellation,” he states.
After a complaint is resolved, Go Touch Down Travel and Tours has a follow-up procedure in place to ensure the continued satisfaction of their clients. “Unless a client unsubscribes from our newsletters and follow-ups, they will continually be serviced through our service department,” states Mr. Barnard They do not remove any clients from their database, unless that client specifically tells them that he or she is no longer interested in their services. To keep complaints to a minimum, the team at Go Touch Down reviews feedback from their clients via an online survey. The feedback is analyzed in weekly operational meetings with the staff in South Africa. Any feedback offered by a client is recorded in that client’s file. The representatives also strive to communicate the sales contract and cancellation policy in full detail to clients in the beginning of the planning process, to make sure there are no misunderstandings. In the event that a client does need to cancel, Go Touch Down does their best to work with the third-party suppliers such as the cruise lines, etc, to satisfy the client.
EDitor’s UPDATE: Positive rating and recognition has been given to Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation for their commitment to excellence in customer service.
Ripoff Report’s discussions with Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation have revealed an ongoing commitment by these companies to total client satisfaction. Go Touch Down Travel & Tours, Touch of Africa and parent company,Touch Corporation are extremely sensitive and responsive to client concerns and view them as an opportunity to continually develop their systems, procedures and products in order to maintain excellent customer service, employee and client relations and exceptional product delivery.
Chief Operating Officer and Director of North American Operations Deon Barnard stated, "Communication is essential. We remain transparent regarding who we are, what we do and how we do it. The Rip-off Report Corporate Advocacy Program is a wonderful way to demonstrate the depth of our commitment.” EDitor’s UPDATE: Positive rating and recognition has been given to Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation for their commitment to excellence in customer service.
Ripoff Report’s discussions with Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation have revealed an ongoing commitment by these companies to total client satisfaction. Go Touch Down Travel & Tours, Touch of Africa and parent company,Touch Corporation are extremely sensitive and responsive to client concerns and view them as an opportunity to continually develop their systems, procedures and products in order to maintain excellent customer service, employee and client relations and exceptional product delivery.
Chief Operating Officer and Director of North American Operations Deon Barnard stated, "Communication is essential. We remain transparent regarding who we are, what we do and how we do it. The Rip-off Report Corporate Advocacy Program is a wonderful way to demonstrate the depth of our commitment.” EDitor’s UPDATE: Positive rating and recognition has been given to Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation for their commitment to excellence in customer service.
Ripoff Report’s discussions with Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation have revealed an ongoing commitment by these companies to total client satisfaction. Go Touch Down Travel & Tours, Touch of Africa and parent company,Touch Corporation are extremely sensitive and responsive to client concerns and view them as an opportunity to continually develop their systems, procedures and products in order to maintain excellent customer service, employee and client relations and exceptional product delivery.
Chief Operating Officer and Director of North American Operations Deon Barnard stated, "Communication is essential. We remain transparent regarding who we are, what we do and how we do it. The Rip-off Report Corporate Advocacy Program is a wonderful way to demonstrate the depth of our commitment.” Go Touch Down Travel and Tours is a registered travel agency specializing in tours to South Africa, as well as offering cruise-planning services. In addition to their sales and services offered, Go Touch Down also markets their business through a store called A Touch of Africa, where clients can learn about unique aspects of South Africa. Leads are acquired through a number of sources, including networking events, travel shows, and other promotional and marketing events. At each of these events, they have a registration table available for clients to gather additional information or subscribe to an e-mail list to receive information on promotions and specials. These marketing and promotional events serve as the first point of contact in the sales process.
At times, customers are not satisfied with the services they received. “We are a new company. When you develop a new process, develop a new business, something in some way will go wrong,” states Deon Barnard, a representative of Go Touch Down. Mr. Barnard states that the few complaints they have received have been regarding the administrative and pre-travel portion of the process, rather than the product and vacation itself. “Maybe we did not do something on an account, or it might be that our staff did not return a call as required and a client feels that the feedback is not there. So that has been the most challenging thing about setting up a new business,” states Mr. Barnard. However, in the 3-4 years that they have been in business, Mr. Barnard believes they have only had three or four serious complaints. “We take it very seriously to correct anything which has come to light,” he states. “We immediately address the problem, contact the client, and ensure that our relationship with the client is restored.” Mr. Barnard states that through their complaint resolution process, he believes each client who brought an issue to the attention of Go Touch Down feels that the issue is resolved and feels satisfied. “We work with the client until we believe an amicable, reasonable resolution has been reached. Any contract a client signs can be canceled. We can accommodate changes in dates or cancellation,” he states.
After a complaint is resolved, Go Touch Down Travel and Tours has a follow-up procedure in place to ensure the continued satisfaction of their clients. “Unless a client unsubscribes from our newsletters and follow-ups, they will continually be serviced through our service department,” states Mr. Barnard They do not remove any clients from their database, unless that client specifically tells them that he or she is no longer interested in their services. To keep complaints to a minimum, the team at Go Touch Down reviews feedback from their clients via an online survey. The feedback is analyzed in weekly operational meetings with the staff in South Africa. Any feedback offered by a client is recorded in that client’s file. The representatives also strive to communicate the sales contract and cancellation policy in full detail to clients in the beginning of the planning process, to make sure there are no misunderstandings. In the event that a client does need to cancel, Go Touch Down does their best to work with the third-party suppliers such as the cruise lines, etc, to satisfy the client. In response to complaints lodged against Go Touch Down Travel and Tours on Ripoff Report, Mr. Barnard states that the complaint came from a disgruntled ex-employee. “She was extremely good at what she did [in the marketing department]. She was good for the company. But at the end of the day, the relationship came to a point when it was a mutual decision that we part ways… The very next day she lashed out on Ripoff Report,” states Mr. Barnard. Go Touch Down went to court with this person, and states they have since moved on from the matter and are focusing on continuing to ensure that their clients are happy and satisfied.
Mr. Barnard and the team at Go Touch Down recognize the value of working with Ripoff Report and the Corporate Advocacy Business Remediation and Customer Satisfaction Program, and the platform it provides for businesses and clients to interact and resolve issues. “Being a part of this program [and] turning a negative into a positive will benefit us. We understand that Ripoff Report is a voice for the consumer. At the same time, we are grateful for the opportunity that that company can now have a rebuttal. This is the positive and this is what we stand for,” states Mr. Barnard.
Go Touch Down Travel Tours Reviews
Touch of Africa aka Deon Barnard (Owner) Touch of Africa *Beware of Deon Barnard* I have had dealing with him in the past..not trustworthy. Sarasota Florida
Deon Barnard remember me .... you were part of the First American Monetary Consultants Inc. (FAMC) I was one of the ones who lost my life saving waiting on gold and silver promised to me by you. You claimed you were not aware of the SCAM and to this day you were pretty convinceing. I lay awake at night wondering if you were 100% sincere when you turned on Larry Bates and claimed that the Christian Based Company was a SCAM.
There are many of us that never recovered. But I see here you are out there live and kicking. I remember how you would give those wonderful speeches with your South African flavor. I agree with the other people who have reported you on Rip Off that you are a LIAR and Cheat. I did not experience any Racism but I would not put it past you. Deon please I beg of you, don't put anybody else through what you have put so many of us through that really trusted you. I am sure in the end you will do the same thing and say you knew nothing of the wrong doing. If they are asked to pay for some Safari years down the road and give you or anybody you are affiliated with any money, ie credit cards, checking et. Buyer, Beware of giving anybody any MONEY, Credit Card or God forbid banking information for anything you can not see, touch and feel. If you are totally convince then at lease check them out first. If the deal sounds too good to be true....then I must say it usually is.
I know this guy and how he can look you dead in the eye and not blink when asking you to trust him. I was really hoping that he had changed his stripes. I have kept an eye out for him and I am glad I did. I am hoping that I can save someone from what I am dealing with everyday. At lease I can feel that I have found the truth by not believing that he was in on it. If you have any questions about the truth that I have stated here not only have I used my real name but look up Deon Barnard and FAMC in 2010/11.
God Bless anyone and everyone who has been caught in Deon's latest web of deception. I wonder if the other characters in his circle are in on it. These types usually move in packs then turn on each other.
Ripoff Report’s discussions with Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation have revealed an ongoing commitment by these companies to total client satisfaction. Go Touch Down Travel & Tours, Touch of Africa and parent company,Touch Corporation are extremely sensitive and responsive to client concerns and view them as an opportunity to continually develop their systems, procedures and products in order to maintain excellent customer service, employee and client relations and exceptional product delivery.
Chief Operating Officer and Director of North American Operations Deon Barnard stated, "Communication is essential. We remain transparent regarding who we are, what we do and how we do it. The Rip-off Report Corporate Advocacy Program is a wonderful way to demonstrate the depth of our commitment. Go Touch Down Travel and Tours is a registered travel agency specializing in tours to South Africa, as well as offering cruise-planning services. In addition to their sales and services offered, Go Touch Down also markets their business through a store called A Touch of Africa, where clients can learn about unique aspects of South Africa. Leads are acquired through a number of sources, including networking events, travel shows, and other promotional and marketing events. At each of these events, they have a registration table available for clients to gather additional information or subscribe to an e-mail list to receive information on promotions and specials. These marketing and promotional events serve as the first point of contact in the sales process.
At times, customers are not satisfied with the services they received. “We are a new company. When you develop a new process, develop a new business, something in some way will go wrong,” states Deon Barnard, a representative of Go Touch Down. Mr. Barnard states that the few complaints they have received have been regarding the administrative and pre-travel portion of the process, rather than the product and vacation itself. “Maybe we did not do something on an account, or it might be that our staff did not return a call as required and a client feels that the feedback is not there. So that has been the most challenging thing about setting up a new business,” states Mr. Barnard. However, in the 3-4 years that they have been in business, Mr. Barnard believes they have only had three or four serious complaints. “We take it very seriously to correct anything which has come to light,” he states. “We immediately address the problem, contact the client, and ensure that our relationship with the client is restored.” Mr. Barnard states that through their complaint resolution process, he believes each client who brought an issue to the attention of Go Touch Down feels that the issue is resolved and feels satisfied. “We work with the client until we believe an amicable, reasonable resolution has been reached. Any contract a client signs can be canceled. We can accommodate changes in dates or cancellation,” he states.
After a complaint is resolved, Go Touch Down Travel and Tours has a follow-up procedure in place to ensure the continued satisfaction of their clients. “Unless a client unsubscribes from our newsletters and follow-ups, they will continually be serviced through our service department,” states Mr. Barnard They do not remove any clients from their database, unless that client specifically tells them that he or she is no longer interested in their services. To keep complaints to a minimum, the team at Go Touch Down reviews feedback from their clients via an online survey. The feedback is analyzed in weekly operational meetings with the staff in South Africa. Any feedback offered by a client is recorded in that client’s file. The representatives also strive to communicate the sales contract and cancellation policy in full detail to clients in the beginning of the planning process, to make sure there are no misunderstandings. In the event that a client does need to cancel, Go Touch Down does their best to work with the third-party suppliers such as the cruise lines, etc, to satisfy the client.
EDitor’s UPDATE: Positive rating and recognition has been given to Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation for their commitment to excellence in customer service.
Ripoff Report’s discussions with Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation have revealed an ongoing commitment by these companies to total client satisfaction. Go Touch Down Travel & Tours, Touch of Africa and parent company,Touch Corporation are extremely sensitive and responsive to client concerns and view them as an opportunity to continually develop their systems, procedures and products in order to maintain excellent customer service, employee and client relations and exceptional product delivery.
Chief Operating Officer and Director of North American Operations Deon Barnard stated, "Communication is essential. We remain transparent regarding who we are, what we do and how we do it. The Rip-off Report Corporate Advocacy Program is a wonderful way to demonstrate the depth of our commitment.” EDitor’s UPDATE: Positive rating and recognition has been given to Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation for their commitment to excellence in customer service.
Ripoff Report’s discussions with Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation have revealed an ongoing commitment by these companies to total client satisfaction. Go Touch Down Travel & Tours, Touch of Africa and parent company,Touch Corporation are extremely sensitive and responsive to client concerns and view them as an opportunity to continually develop their systems, procedures and products in order to maintain excellent customer service, employee and client relations and exceptional product delivery.
Chief Operating Officer and Director of North American Operations Deon Barnard stated, "Communication is essential. We remain transparent regarding who we are, what we do and how we do it. The Rip-off Report Corporate Advocacy Program is a wonderful way to demonstrate the depth of our commitment.” EDitor’s UPDATE: Positive rating and recognition has been given to Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation for their commitment to excellence in customer service.
Ripoff Report’s discussions with Go Touch Down Travel & Tours, Touch of Africa and Touch Corporation have revealed an ongoing commitment by these companies to total client satisfaction. Go Touch Down Travel & Tours, Touch of Africa and parent company,Touch Corporation are extremely sensitive and responsive to client concerns and view them as an opportunity to continually develop their systems, procedures and products in order to maintain excellent customer service, employee and client relations and exceptional product delivery.
Chief Operating Officer and Director of North American Operations Deon Barnard stated, "Communication is essential. We remain transparent regarding who we are, what we do and how we do it. The Rip-off Report Corporate Advocacy Program is a wonderful way to demonstrate the depth of our commitment.” Go Touch Down Travel and Tours is a registered travel agency specializing in tours to South Africa, as well as offering cruise-planning services. In addition to their sales and services offered, Go Touch Down also markets their business through a store called A Touch of Africa, where clients can learn about unique aspects of South Africa. Leads are acquired through a number of sources, including networking events, travel shows, and other promotional and marketing events. At each of these events, they have a registration table available for clients to gather additional information or subscribe to an e-mail list to receive information on promotions and specials. These marketing and promotional events serve as the first point of contact in the sales process.
At times, customers are not satisfied with the services they received. “We are a new company. When you develop a new process, develop a new business, something in some way will go wrong,” states Deon Barnard, a representative of Go Touch Down. Mr. Barnard states that the few complaints they have received have been regarding the administrative and pre-travel portion of the process, rather than the product and vacation itself. “Maybe we did not do something on an account, or it might be that our staff did not return a call as required and a client feels that the feedback is not there. So that has been the most challenging thing about setting up a new business,” states Mr. Barnard. However, in the 3-4 years that they have been in business, Mr. Barnard believes they have only had three or four serious complaints. “We take it very seriously to correct anything which has come to light,” he states. “We immediately address the problem, contact the client, and ensure that our relationship with the client is restored.” Mr. Barnard states that through their complaint resolution process, he believes each client who brought an issue to the attention of Go Touch Down feels that the issue is resolved and feels satisfied. “We work with the client until we believe an amicable, reasonable resolution has been reached. Any contract a client signs can be canceled. We can accommodate changes in dates or cancellation,” he states.
After a complaint is resolved, Go Touch Down Travel and Tours has a follow-up procedure in place to ensure the continued satisfaction of their clients. “Unless a client unsubscribes from our newsletters and follow-ups, they will continually be serviced through our service department,” states Mr. Barnard They do not remove any clients from their database, unless that client specifically tells them that he or she is no longer interested in their services. To keep complaints to a minimum, the team at Go Touch Down reviews feedback from their clients via an online survey. The feedback is analyzed in weekly operational meetings with the staff in South Africa. Any feedback offered by a client is recorded in that client’s file. The representatives also strive to communicate the sales contract and cancellation policy in full detail to clients in the beginning of the planning process, to make sure there are no misunderstandings. In the event that a client does need to cancel, Go Touch Down does their best to work with the third-party suppliers such as the cruise lines, etc, to satisfy the client. In response to complaints lodged against Go Touch Down Travel and Tours on Ripoff Report, Mr. Barnard states that the complaint came from a disgruntled ex-employee. “She was extremely good at what she did [in the marketing department]. She was good for the company. But at the end of the day, the relationship came to a point when it was a mutual decision that we part ways… The very next day she lashed out on Ripoff Report,” states Mr. Barnard. Go Touch Down went to court with this person, and states they have since moved on from the matter and are focusing on continuing to ensure that their clients are happy and satisfied.
Mr. Barnard and the team at Go Touch Down recognize the value of working with Ripoff Report and the Corporate Advocacy Business Remediation and Customer Satisfaction Program, and the platform it provides for businesses and clients to interact and resolve issues. “Being a part of this program [and] turning a negative into a positive will benefit us. We understand that Ripoff Report is a voice for the consumer. At the same time, we are grateful for the opportunity that that company can now have a rebuttal. This is the positive and this is what we stand for,” states Mr. Barnard.