Placed order for nearly 3K worth of furniture in June 2013; order was never received although plenty of excuses were given. Emails requesting a refund go unanswered; the telephone service is a joke -- a complete runaround. My bank had to place a chargeback which is ridiculous. I filed written and online complaints with BBB (Vermont and Greater Chicago), the Attorney Generals of Vermont and Illinois, as well as the Federal Trade Commission plus the FBI's internet crime centre. I urge others to do so as well.
I ordered several pieces of furniture from Green Craftsman Designs. They delayed the delivery dates just long enough to go beyond the investigation limits of PayPal. They won't respond to emails or return phone calls. I'm out over $4000.00.
I Made a $1k down payment on order that was to take 90 days. They never started the order or made any contact after that. That was ONE YEAR ago. They still have my $1,000. I have made at least 50-100 contacts be either email or phone with them. They don't respond to emails. On the phone they are so super nice and promise someone will get back to me within one day. Other times they promised the check would be cut on such and such date. The check is never printed. Nobody ever calls back. I have asked to speak to a manager but they say they are not available. I have asked for the name of the owner the customer service person says they don't know the name of the owner. They are a real company, they just have zero ethics.
Green Craftsman Designs Reviews
Theft
Placed order for nearly 3K worth of furniture in June 2013; order was never received although plenty of excuses were given. Emails requesting a refund go unanswered; the telephone service is a joke -- a complete runaround. My bank had to place a chargeback which is ridiculous. I filed written and online complaints with BBB (Vermont and Greater Chicago), the Attorney Generals of Vermont and Illinois, as well as the Federal Trade Commission plus the FBI's internet crime centre. I urge others to do so as well.
I ordered several pieces of furniture from Green Craftsman Designs. They delayed the delivery dates just long enough to go beyond the investigation limits of PayPal. They won't respond to emails or return phone calls. I'm out over $4000.00.
I Made a $1k down payment on order that was to take 90 days. They never started the order or made any contact after that. That was ONE YEAR ago. They still have my $1,000. I have made at least 50-100 contacts be either email or phone with them. They don't respond to emails. On the phone they are so super nice and promise someone will get back to me within one day. Other times they promised the check would be cut on such and such date. The check is never printed. Nobody ever calls back. I have asked to speak to a manager but they say they are not available. I have asked for the name of the owner the customer service person says they don't know the name of the owner. They are a real company, they just have zero ethics.