On 2/11/2015 I brought my brand new car to this installer to have all my windows tinted. The gentleman seemed to be nice enough and seemed to have and accent which I would say is from either Russian or Armenian descent.
We engaged in small talk and finally came to an agreed price. This person was also going to be the one to install the actual film on the vehicle.
The work took about 2.5 hours to complete. I picked up the vehicle late afternoon and early evening and it was twilight by the time it was ready. Upon pick up, the installer said that there was going to be small bubbles and a hazy look to the film as it needed to dry. This was not my first installation and I could already tell there was something amiss.
I decided to wait until the next day and daylight. The following day, it was clear how much of a nightmare job this was. I was shocked to say the least.
There was clear contamination (specks of dust) on ALL the windows and extreme distortion from the bubbles. I also noticed that the vinyl seams were damaged by a heat gun as well as razor blades.
This individual not only did a horrible job with the installation but had also damaged my brand new vehicle.
I decided to bring the vehicle to another tint film installer to have a second opinion. He proceeded to tell me that it was one of the worst tint jobs he had seen in recent times. He also showed me other areas that were damaged by the installer. He actually felt so bad about it that he offered to testify in court should I decide to sure the other installer. Keep in mind, I have never met this person before.
So, I went back the Greenback Glass and proceeded to show the installer where he had gone wrong. From the very start, the installer deflected any responsibility even though I was directly showing him his mistakes. He then started to acknowledge the errors but claimed that "it's never going to be perfect". I told him that for the $205 I paid him I expected it to be perfect as he made no waivers as to the quality of the work before i paid him.
Deflect, deflect, deflect. That was his M.O. he tried multiple times to take me away from my car to show me work he had done on his own truck, which by the way was just as bad. I finally told him that I wanted him to take the film off of my car and get a full refund. He declined to do either.
After further discussion, he finally agreed to pay me half back. I said no way. he then conceded and agreed to pay me the full price but that I would have to remove the film myself. I agreed to that. He refused to accept any responsibility for the damage to my seals. At that point, I took my refund.
Upon returning home, I removed the tint film from my windows and it was a huge mess removing the adhesive. Hours worth of work. No wonder he didn't want to remove it himself.
The fim itself was cheap. The kind you might find at any automotive supply store. Terrible quality.
I strongly recommend that you do not go here to have your automotive windows tinted. The work was terrible and the guy does not stand by his work. It took me almost 20 minutes just to convince him to refund me my money and I lost hours of my time dealing with the aftermath, let alone the damage to my brand new $30k vehicle.
He is also contradictive, evasive, and not professional. I would even use the word con artist.
This is my opinion based on the facts of my experience.
Greenback Glass Inc Reviews
On 2/11/2015 I brought my brand new car to this installer to have all my windows tinted. The gentleman seemed to be nice enough and seemed to have and accent which I would say is from either Russian or Armenian descent.
We engaged in small talk and finally came to an agreed price. This person was also going to be the one to install the actual film on the vehicle.
The work took about 2.5 hours to complete. I picked up the vehicle late afternoon and early evening and it was twilight by the time it was ready. Upon pick up, the installer said that there was going to be small bubbles and a hazy look to the film as it needed to dry. This was not my first installation and I could already tell there was something amiss.
I decided to wait until the next day and daylight. The following day, it was clear how much of a nightmare job this was. I was shocked to say the least.
There was clear contamination (specks of dust) on ALL the windows and extreme distortion from the bubbles. I also noticed that the vinyl seams were damaged by a heat gun as well as razor blades.
This individual not only did a horrible job with the installation but had also damaged my brand new vehicle.
I decided to bring the vehicle to another tint film installer to have a second opinion. He proceeded to tell me that it was one of the worst tint jobs he had seen in recent times. He also showed me other areas that were damaged by the installer. He actually felt so bad about it that he offered to testify in court should I decide to sure the other installer. Keep in mind, I have never met this person before.
So, I went back the Greenback Glass and proceeded to show the installer where he had gone wrong. From the very start, the installer deflected any responsibility even though I was directly showing him his mistakes. He then started to acknowledge the errors but claimed that "it's never going to be perfect". I told him that for the $205 I paid him I expected it to be perfect as he made no waivers as to the quality of the work before i paid him.
Deflect, deflect, deflect. That was his M.O. he tried multiple times to take me away from my car to show me work he had done on his own truck, which by the way was just as bad. I finally told him that I wanted him to take the film off of my car and get a full refund. He declined to do either.
After further discussion, he finally agreed to pay me half back. I said no way. he then conceded and agreed to pay me the full price but that I would have to remove the film myself. I agreed to that. He refused to accept any responsibility for the damage to my seals. At that point, I took my refund.
Upon returning home, I removed the tint film from my windows and it was a huge mess removing the adhesive. Hours worth of work. No wonder he didn't want to remove it himself.
The fim itself was cheap. The kind you might find at any automotive supply store. Terrible quality.
I strongly recommend that you do not go here to have your automotive windows tinted. The work was terrible and the guy does not stand by his work. It took me almost 20 minutes just to convince him to refund me my money and I lost hours of my time dealing with the aftermath, let alone the damage to my brand new $30k vehicle.
He is also contradictive, evasive, and not professional. I would even use the word con artist.
This is my opinion based on the facts of my experience.